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2 giorni faDescriptionWe are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.Your opportunityMeet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.How you will contributeFinalize sales targets achievements in line with company strategyEmbrace the clienteling culture of building strong and long-term relationships with clientsCollect and update client information to ensure efficient use of CRMCreate an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client JourneyUnderstand luxury, the collections and fashion trendsWork on silhouettes, bring alternative items to get clients to discover more about the collectionHave a positive approach, contribute to teamwork, adapt to different personalities, seek support from and provide support to colleaguesKeep the stock tidy, monitor stock deliveries and availability, communicate in a timely manner out-of-stock merchandise and any other useful informationKnow and apply company policies, procedures and guidelinesWho you arePrevious sales experience of 1-2 years preferably in Fashion & Luxury contextsExcellent client service attitude and high flexibility to adapt to several types of clientsExcellent communication and emphatic skillsGood team playerMultitasking, flexibleCapacity to work in a fast-moving and dynamic environment and able to build a strong and diversified client portfolioFluency in English is mandatoryWhy work with usThis is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce.We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.#J-*****-Ljbffr

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