Workshop Technician

The Job's Mission:The Workshop Technician is primarily responsible for the correct repair of customer and Stryker equipment, as well as movement of stock between repair status areas, handling of incoming calls into the department, restocking of consumables and liaising with the Customer service team.The Workshop Technician will utilize a wide array of knowledge, technical skills and problem-solving abilities to facilitate the fast turnaround of both the quality checking of loan equipment and the repair of items that have failed in the customer environment.The Workshop Technician is responsible for troubleshooting and maintaining the overall status of Stryker equipment.The Workshop Technician improves quality by offering suggestions, acting to meet customer's needs, implementing Quality/Process improvements, and following standard work to deliver on Stryker Technical Services.Find out more about our Orthopaedic Instruments and Endoscopy products via the links:Endoscopy: Endoscopy | StrykerOrthopaedic Instruments: Orthopaedic Instruments | StrykerEssential Duties & ResponsibilitiesManage daily workload within the workshop to meet demand plans and customer needsEnsure that all repairs are evaluated and completed in a timely manner as defined by the Team lead or SupervisorWork with the Customer services Department to schedule the quality checking of all capital equipmentResponding to customer and internal queries in a timely, efficient and professional mannerProvide reporting and documentation on all aspects of work within the workshopAssist with ERP Data entry, quoting and repair of customer equipmentMaintain technical competency through regular and frequent attendance at appropriate courses of further vocational study and continuing professional developmentEnsure that Health & Safety standards and requirements are met at all times by the Supplier, its employees, servants and agentsEnsure that the department's performance of services is ISO **** compliantSupport Team and Individual continuous improvement initiatives to drive higher standards of efficiency and qualityProvide Technical support for both internal and external customersEnsure efficient maintenance of the spare parts stock and participate in the realization of the required annual inventoriesProvide reporting on repair, departmental or customer activity using the appropriate systems availableEducation & Special TrainingsFluent in Local Language as well as minimum level of EnglishEducational requirements per country specific regulationsEducated to degree level is preferable with experience in at least one of the following:Electrical / Mechanical EngineeringMedical PhysicsService and maintenance of medical equipmentCustomer serviceQualifications & ExperiencePrevious experience of maintenance and repair of medical equipment preferredExperience ERP systems and data entryFull Driver's licensePhysical & Mental RequirementsExerting up to 25 kilos of force occasionally and/or up to 10 kilos of force constantly to move objectsCoordination of eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention abilityMust have the ability to prioritize work and keep documentationMust possess unwavering ethics & integrity in a competitive and demanding work environmentAbility to think independently, use sound judgment, prioritize, make quick decisions and problem-solveAbility to communicate effectively and work both independently and as part of a team on assignmentsMay involve exposure to chemicals, solvents, and cleaning detergentsMay require to wear personal protective equipmentLearn More About StrykerLearn more about Stryker:/About StrykerAbout StrykerStryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better.The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives.Stryker products and services are available in over 100 countries.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.Pay rate will not be below any applicable local minimum wage rates.Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.Alongside its customers around the world, Stryker impacts more than 150 million patients annually.#J-*****-Ljbffr