Revenue & Reservations Manager | Opening Mama Shelter Lake Como (M/F/Nb)

Company DescriptionFounded in **** by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med),Mama Shelteris a creator of living spaces and a daily directorThese are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions.Each Mama tells the story of the city in which it is located, and all influences blend together.We offer our guests a joyful atmosphere and exceptional service at an affordable price.More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe:they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.Whatever your role, we're all here to make the customer experience as unforgettable as possible.Our mission: to bring little moments of happiness to people.Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.Mama Shelter is part ofEnnismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands.Ennismore is a joint venture withAccor, founded in ****.Our commitment to diversity and inclusion: Mama is an inclusive company, and our ambition is to recruit and promote diverse talent.Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.Job DescriptionWould you like tojoin us and contributeto theopeningof ourMama Shelter Lake Como?THE MISSION?With you, every reservation is a golden opportunity ?, and every number counts double .You're atrue strategistin managing room pricing—adjusting rates with precision ??, always anticipating market trends and local activity ?, while ensuring aflawless guest experience.Working closely with the VP of Revenue Management, Reservations & Pricing, you ensure Mama Shelter's standards are applied with rigor, while steering distribution channels in sync with your sales team.A top-tier analyst, you never miss a chance to boost room revenue.Special offers, tailored rates ?, and flash promotions ?—yourcreativityandagilityknow no boundsLeading thereservations team, you'll recruit, train, and inspire the best talent to deliver efficiency and warm hospitality.From quotes to cancellations, no guest request will ever be beyond your expertise.You're the watchful eye ?, the calculating mind, and the driving force ? behindMama Shelter's room profitabilityQualificationsMADE FOR YOU?ONLY IF...Your leadership is as sharp as your analytical mind – you don't just follow trends; you anticipate and shape them.When it comes to reservations and distribution systems (TARS, PMS, IDEAS, Opera Cloud...), we can say you're fluent.Your organisational skills?Legendary? Your communication?Crystal clear?You could have been a chess grandmaster ??- calculating risks, spotting opportunities, and always keeping the big picture in mind.Your Excel spreadsheets and reports are your type of modern art.You're fluent in Italian and in English because Mama is all around the world.A third one would be a plus.YOUR LITTLE EXTRASYou're always one step ahead, and like Dr. Strange, you'll know exactly when THE perfect opportunity strikes?You have a knack for tech – your systems are basically your personal JarvisTeamwork is at the heart of your success.Additional InformationNext, we're sure you know the tune :First melody"At Mama, no AIWe review your application in person and take the time to understand your background.First verseWe organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.ChorusOnce you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the GangLast verseNaturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ?? or a ??.#J-*****-Ljbffr