Italian Customer Support

1 settimana fa

Sant'Antonio Abate, Italia Planetjobs A tempo pieno

What You Will Be Doing:Communicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsJob Requirements:Excellent writing and verbal communication skills in ItalianIntermediate level of EnglishStrong attention to detail.Good technical troubleshooting and problem-solving skills.Ability to handle unexpected changes and customer concerns with professionalism.Experience in customer support or technical support roles will be appreciated.What We Offer:Relocation support: Flights, accommodation & housing assistance, all at no cost to youCompetitive monthly salary + 2 extra salaries per year.Health carebenefitsand numerous otherdiscounts.Full training by certified instructors on products and customer service techniques.Professional growth and development opportunities.Special events, community involvement, and social responsibility initiatives.Free online Greek language courses.State-of-the-art premises, providing a great working environment with relaxing break areas.

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