Director Of Operations
17 ore fa
Director of Operations - Chia Laguna Resort Italian Hospitality Collection is a portfolio of luxury hotels, resorts, and spas located in some of Italy's most iconic destinations.In the South of Sardinia, the Chia Laguna Resort offers a spectacular coastal experience and includes three distinct hotels: Conrad Chia Laguna Sardinia, Baia di Chia Resort Sardinia – Curio Collection by Hilton, and Hotel Village.The resort features 424 rooms, a 1,000-m2 spa, 2 beach clubs, extensive sports facilities, and a conference centre with 8 meeting rooms that can accommodate up to 900 delegates.We are looking for a **Cluster Director of Hotel Operations** who will manage daily hotel operations and drive the brand's service excellence, guest experience, and financial performance.Reporting LineGeneral ManagerPeople ManagedHotel Manager Village, Room Division Manager Conrad, Front Office Manager Curio, Housekeeping Manager, Maintenance Manager, Security Manager, Guest Experience Manager, Spa ManagerCore Job Responsibilities and DutiesLead and manage daily hotel operations, including seasonal and strategic planning, budgeting and forecasting, managing balanced scorecard performance, implementing company policies and standards, coordinating capital and property improvement plans, responding to guest inquiries and concerns, and overseeing internal team communication.Oversee service quality, guest satisfaction, and brand standards compliance, implementing Forbes 5-star service protocol and Hilton Quality Assurance standards.Drive financial performance based on established objectives, identify operational performance, productivity, and efficiency opportunities, and implement measures to maximize impact.Implement and manage the hotel's daily quality process, communicating goals, empowering team members, and managing service recovery techniques and problem resolution.Monitor and develop team member performance, especially department heads and managers, through regular 1-to-1 feedback, leadership coaching, professional career development, annual personal development reviews (PDR's), and recognition and reward programs.Contribute to the commercial development of the Chia Laguna brand and its individual hotels, working closely with the Commercial Department to expand the Leisure and MICE segments.Implement upselling strategies to maximize total revenue in line with the brand's positioning and profitability goals.What will it be like to work with a Hilton Brand?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.For over a century, Hilton has offered business and leisure travellers the finest accommodations, service, amenities, and value.Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day, with our amazing Team Members at the heart of it all.ValuesHospitality – We're passionate about delivering exceptional guest experiences.Integrity – We do the right thing, all the time.Leadership – We're leaders in our industry and in our communities.Teamwork – We're team players in everything we do.Ownership – We're the owners of our actions and decisions.Now – We operate with a sense of urgency and discipline.#J-*****-Ljbffr
-
Director Of Rooms
6 giorni fa
Lazio, Italia Retail Search Srl - International Head Hunting For Fashion And Luxury Goods A tempo pienoDirector of RoomsThis luxury 5-star property is looking for a Director of rooms.The Director of Rooms is a strategic and operational leader responsible for managing the Front Office, Housekeeping and Reservations teams.With a direct team of four and broader oversight of room-division operations, this role plays a central part in delivering an exceptional...
-
Director Of Rooms
1 settimana fa
Lazio, Italia Retail Search Srl - International Head Hunting For Fashion And Luxury Goods A tempo pienoDirector of RoomsThis luxury 5-star property is looking for a Director of rooms.The Director of Rooms is a strategic and operational leader responsible for managing theFront Office,HousekeepingandReservationsteams.With a direct team of four and broader oversight of room-division operations, this role plays a central part in delivering an exceptional guest...
-
Director Of People Operations — Luxury Hotel
2 giorni fa
Lazio, Italia Ntu International AS A tempo pienoA luxury hospitality company is seeking a Director of People Operations in Rome.This individual will lead the employee lifecycle, develop talent strategies, ensure compliance with Italian labor laws, and create a positive workplace culture.Applicants should have over 3 years of HR experience in hospitality and a strong understanding of recruitment...
-
Director Of Rooms
6 giorni fa
Lazio, Italia Jr Italy A tempo pienoSocial network you want to login/join with:This luxury 5-star property is looking for a Director of rooms.The Director of Rooms is a strategic and operational leader responsible for managing the Front Office, Housekeeping, and Reservations teams.With a direct team of 4 and broader oversight of room division operations, this role plays a central part in...
-
Director Of Rooms...
2 settimane fa
Lazio, Italia The Social Hub A tempo pienoOverview As Director of Rooms you will play a pivotal role in the successful development and relaunch of the new look of our hotel as well as the delivery of our TSH hospitality experience.Reporting to the General Manager, you will be in the lead of ensuring and further developing premium service and quality for our guests staying with us for either a night,...
-
Director Of Rooms
6 giorni fa
Lazio, Italia Jr Italy A tempo pienoSocial network you want to login/join with:This luxury 5-star property is looking for a Director of rooms.TheDirector of Roomsis a strategic and operational leader responsible for managing theFront Office, Housekeeping, and Reservationsteams.With a direct team of 4 and broader oversight of room division operations, this role plays a central part in...
-
Global Operations
4 giorni fa
Lazio, Italia Laudato Si Movement A tempo pienoAn international environmental NGO is seeking a Director of Global Operations and Compliance to oversee daily operations and compliance issues. The ideal candidate should have at least 8 years of experience in operations management, international HR practices, and compliance, ideally in a nonprofit setting. This is a full-time remote position, requiring...
-
Director Of People Operations
2 settimane fa
Lazio, Italia Baccarat Hotels & Resorts A tempo pienoA modern luxury hotel in Rome is seeking a Director of People Operations to join its pre-opening leadership team.This role involves leading the full employee lifecycle and building a people function that is both strategic and operational.Candidates must have at least 3 years of experience in a people/HR role within hospitality, demonstrated pre-opening...
-
Director Of Finance
2 settimane fa
Lazio, Italia Baccarat Hotels & Resorts A tempo pienoDirector of Finance (Pre-Opening and ongoing) — Baccarat Hotel RomeBaccarat Hotels bring a rare kind of luxury to life: precise, luminous, and deeply felt. In Rome, that spirit will be expressed through remarkable design, intuitive service, and an uncompromising attention to detail. As we prepare to open our doors, we are seeking a Director of Finance to...
-
Director Of Finance
2 settimane fa
Lazio, Italia Baccarat Hotels & Resorts A tempo pienoDirector of Finance (Pre-Opening and ongoing) — Baccarat Hotel RomeBaccarat Hotels bring a rare kind of luxury to life: precise, luminous, and deeply felt. In Rome, that spirit will be expressed through remarkable design, intuitive service, and an uncompromising attention to detail. As we prepare to open our doors, we are seeking a Director of Finance to...
