Area Service Manager

7 ore fa

Ne, Italia Epta Group A tempo pieno

Would you like to be the next Fresh Thinker?Our community of Fresh Thinkers is continuously expanding, and our teams are always eager to welcome new talents with different backgrounds.We are looking for an Area Service Manager for the Triveneto Region.Key ResponsibilitiesCoordinate all the service activities with local technical organizationsResponsible for data elaboration, consolidation and analysis with QM, to provide monthly reporting to CustomersContinuous review and definition of improvements in After sales service processesAcquire deep knowledge of existing service agreements (customer's service contracts) and support the preparation phase accordingly to Epta's policyManage recall campaigns in coordination with quality/non-conformity and service organizationsManage preventive and actual cost analysis (with detail of materials, labor or outside subcontractors) for all service activitiesScout new external providers (subcontractors), negotiate the rates and SLAManage of the subcontractors by verifying the SLA, costs, overdues, certification and documentationsRequirementsProfessional experience in the role or similar of at least 4 yearsManagement experience: preferably in multinational context, with similar dimensions, managing similar activitiesLanguages: English and second LanguageHighest Education Level: Engineering DegreeThe role may be performed from any location within the Veneto Region.Why work for EptaAt Epta, we believe our employees are the driving force behind our success.That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.Balance work and personal life perfectly with our flexible working hoursWe take development opportunities seriouslyTake part in a variety of training through our Learning Management System (LMS) CataloguesEpta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipmentGive back more than we receive: Join our volunteering activities and help make the world a better placeOur storyWe at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café.Our global network includes manufacturing facilities, sales entities and service organizations—all working together to provide sustainable and innovative solutions.We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.With over 8,000 employees, Epta fosters an environment of continuous development.Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin.At Epta, your unique perspective is what keeps us innovative and cool.Learn More About How We Work HERE.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesMachinery ManufacturingReferrals increase your chances of interviewing at EPTA GROUP by 2xGet notified about new Area Service Manager jobs inSolesino, Veneto, Italy.#J-*****-Ljbffr

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