Italian Speaking Customer Experience Associate Portogallo

1 settimana fa

Bari, Italia Cbtalents A tempo pieno

Sei un madrelingua italiano alla ricerca di un'opportunità all'estero?Stiamo cercandoOperatori di Customer Service Italianiper unirsi a un team internazionale a supporto di un cliente globale inPortogallo.Questa posizione offre l'opportunità di lavorare in un ambiente dinamico e multiculturale, sviluppando le tue competenze nel servizio clienti.Principali responsabilitàGestire le richieste dei clienti tramite telefono, email e chatFornire informazioni sui prodotti, assistenza tecnica e risoluzione dei problemiOffrire un servizio clienti eccellente, garantendo una customer experience positivaSeguire le richieste dei clienti e gestire eventuali escalationSupporto alle vendite:Fornire assistenza alle vendite inbound e promuovere i prodotti per aumentare i ricavi, garantendo la massima soddisfazione del clienteObiettivi di vendita:Raggiungere gli obiettivi di vendita stabiliti su base trimestrale, assicurando un'esperienza cliente di alto livelloItaliano fluente (livello C1/C2)Trasferimento in Portogallo obbligatorioOttima conoscenza dell'inglese (livello C1)Eccellenti capacità di problem solving e relazionaliDisponibilità a spostarsi all'interno del PortogalloInformazioni aggiuntiveEsperienza pregressa nel customer service è un plus, ma non obbligatoriaSalario competitivocon incentivi basati sulle prestazioniPacchetto di trasferimentoper supportarti nel tuo trasferimento in PortogalloFormazione completafornita per garantirti una preparazione eccellenteOpportunità di crescita professionalein un ambiente internazionale#J-*****-Ljbffr

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