Toscana

Borgo Pignano Relais & Châteaux is a 750-acre private estate nestled among the rolling hills and valleys of Tuscany, where elegance, authenticity, and sustainability come together to create a truly unique hospitality experience.Our philosophy is based on slow living , organic cuisine and farming, and a deep respect for nature, creating an atmosphere that combines the comfort of a five-star resort with the warmth of traditional Tuscan hospitality.Our culinary offering, awarded 2 Forks in the Gambero Rosso **** Italian Restaurants Guide and the Michelin Green Star , is one of the cornerstones of the Borgo Pignano experience, highlighting seasonality, the quality of ingredients, and the creativity of our kitchen.We offer our guests refined stays, high-level food and wine experiences, and wellness-oriented activities.Joining our team means contributing to memorable moments with passion, courtesy, and attention to detail.Discover Your Next OpportunityWe are looking for a motivated, professional, and proactive Night Auditor for the **** season (March to October).In this position, you will manage front office operations and the daily financial closure, ensuring they are carried out with accuracy, efficiency, and in accordance with Relais & Châteaux and Borgo Pignano standards.You will be the main point of contact for guests during night hours, providing impeccable service and ensuring the safety of the property.Main ResponsibilitiesWelcome and assist guests during check-in and check-out throughout the shift, handling in-house guest requests.Supervise the property by managing and monitoring common areas.Ensure accurate handover and reporting on property status or guest-specific information.Perform daily financial closure, verify transactions, and prepare end-of-day and next-day reports in line with company procedures.Handle cash transactions in accordance with operational procedures.Monitor surveillance systems to ensure the safety of guests, liaising with external night security when necessary.Ensure a smooth handover to the morning team by providing all relevant information on activities, guest requests, open issues, or critical situations to maintain service continuity and quality.Ensure compliance with Borgo Pignano's service standards.Ensure compliance with Health and Safety regulations.Reporting LineReports to: Front Office ManagerRequirementsMinimum 3 years of experience in front office night positions, preferably with supervisory responsibilities, within 4- or 5-star environments.Excellent knowledge of Opera Cloud PMS and Excel .Strong leadership, problem-solving, and team management skills.Customer-oriented, positive attitude, and strong attention to detail.Excellent communication and interpersonal skills.Fluent in English (a second language is a plus).Well-groomed appearance and commitment to sustainability values.Own means of transportation.EU passport.Verifiable professional references.What We OfferA role within a luxury hospitality and sustainability-oriented environment.Single accommodation and meals included.Uniform provided.In-house training on operations management, leadership, and Relais & Châteaux standards.Training on service quality and industry regulations.Opportunities for professional growth and continuous development.Wellbeing initiatives and staff events to promote collaboration and inclusion.Discounts at our sister hotel (50% on dining, subject to availability).Our Commitment to YouAt Borgo Pignano, we offer a respectful and inspiring work environment where collaboration, creativity, and personal growth are at the heart of what we do.We value every individual within an inclusive culture that embraces sustainability and excellence.We invest in your continuous development through personalized training programs and the support of our management team.Are You Ready to Join Us?Send us your CV together with your consent to the processing of personal data pursuant to Regulation (EU) ******** 'General Data Protection Regulation' ('GDPR') and Legislative Decree No. ******** ('Privacy Code'), as well as any other applicable provisions on the protection of personal dataYour next chapter could start here.We look forward to meeting you