Business Ops Manager
2 giorni fa
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.Role OverviewReporting to:Head of Business Strategy Europe (Irene Paternoster), dotted line to Global Partnerships (Roi)The Business OPS Manager is a key role designed to strengthen the region's GTM execution across both Sales and Partnerships.The position provides structured support on account intelligence, stakeholder mapping, strategic material preparation, forecast coordination and CRM/process governance.This person acts as a connective layer across the regional GTM organization, the global Partnerships team, the COO Office and Business Operations, ensuring alignment, discipline and operational readiness as the region scales.Key ResponsibilitiesDrive account intelligence, stakeholder and shareholder mapping, and research on priority enterprise accounts.Prepare strategic materials including account briefs, stakeholder maps, opportunity summaries and cross-region coordination documents.Enable practical and tactical alignment across KAMs and SAMs, particularly in multi-region opportunities.Collaborate closely with the global Partnership organization (Roi and Noam) and local Partner Managers to ensure consistency in co-sell and partner motions.Support alignment between Sales and Partnerships for shared accounts and GTM priorities.Business Support (COO Office + Forecast)Support the development and coordination of the regional forecasting process as it becomes more structured.Act as a point of coordination with the COO Office to ensure accuracy, consistency and timely visibility of regional performance and pipeline.Contribute to analyses, insights and reporting supporting regional planning and prioritization.Operational Support (Business Operations + CRM)Serve as the regional liaison for CRM governance, process alignment and data quality with Business Operations (Tal's team).Help embed operational standards, GTM processes and documentation across countries.Monitor and improve data consistency across Italy, Spain, France and Portugal.Identify inefficiencies and support scalable process improvements.This role works closely with:Regional GTM teams: KAMs, SAMs, Account DirectorsGlobal Partnerships: Roi, Noam and local Partner ManagersCOO Office: for forecast coordination and visibilityBusiness Operations (Tal): for CRM, process governance and operational disciplineBusiness Strategy Europe (Irene): for strategic alignment and prioritiesRequirementsHard SkillsMaster's degree in Economics, Management, Business, Political Science or related fields.Strong analytical and synthesis capabilities.Experience or strong inclination toward sales enablement,, GTM strategy or sales operations.Proficiency in Microsoft Office; familiarity with Salesforce or HubSpot preferred.Strong command of English and at least one South Europe language (Italian, Spanish, French or Portuguese).Soft SkillsStructured thinking, attention to detail and solid problem-solving abilities.Ability to work with multiple stakeholders and coordinate across functions.Proactive, reliable, able to manage ambiguity and operate in a fast-paced international environment.Strong communication and organizational skills.#J-*****-Ljbffr
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Business OPS Manager
3 giorni fa
Via Milano, Italia Wonderful Ltd. A tempo pienoWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.Role OverviewReporting to: Head of Business Strategy Europe (Irene Paternoster), dotted line to Global Partnerships (Roi)The...
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Business OPS Manager
3 giorni fa
Milano, Italia Wonderful Ltd. A tempo pienoWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context. Role Overview Reporting to: Head of Business Strategy Europe (Irene Paternoster), dotted line to Global Partnerships (Roi)...
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Business OPS Manager
2 giorni fa
milano, Italia Wonderful Ltd. A tempo pienoWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.Role OverviewReporting to: Head of Business Strategy Europe (Irene Paternoster), dotted line to Global Partnerships (Roi)The...
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Business OPS Manager
5 giorni fa
Milano, Lombardia, Italia Wonderful A tempo pienoWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.About Us:Founded in 2025, Wonderful provides an integrated agent platform allowing enterprises to build, manage, and monitor...
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Business OPS Manager
5 giorni fa
Milano, Lombardia, Italia Wonderful A tempo pienoWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.About UsFounded in 2025, Wonderful provides an integrated agent platform allowing enterprises to build, manage, and monitor...
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Regional GTM
3 giorni fa
Via Milano, Italia Wonderful Ltd. A tempo pienoA leading tech company in Italy is seeking a Business OPS Manager to strengthen its go-to-market execution across Sales and Partnerships. This role focuses on driving
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Business OPS
5 giorni fa
Milano, Lombardia, Italia Wonderful A tempo pienoWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.About UsFounded in 2025, Wonderful provides an integrated agent platform allowing enterprises to build, manage, and monitor...
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Regional Gtm
2 giorni fa
Milano, Italia Wonderful Ltd. A tempo pienoA global tech firm is seeking a Business OPS Manager in Milan to enhance GTM execution across Sales and Partnerships.The role involves working closely with regional teams, ensuring alignment, and supporting operational processes.Candidates should hold a Master's degree and possess strong analytical capabilities.Proficiency in English and experience in sales...
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Regional GTM
2 giorni fa
Milano, Italia Wonderful Ltd. A tempo pienoA global tech firm is seeking a Business OPS Manager in Milan to enhance GTM execution across Sales and Partnerships. The role involves working closely with regional teams, ensuring alignment, and supporting operational processes. Candidates should hold a Master's degree and possess strong analytical capabilities. Proficiency in English and experience in...
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Regional GTM
3 giorni fa
Milano, Italia Wonderful Ltd. A tempo pienoA global tech firm is seeking a Business OPS Manager in Milan to enhance GTM execution across Sales and Partnerships. The role involves working closely with regional teams, ensuring alignment, and supporting operational processes. Candidates should hold a Master's degree and possess strong analytical capabilities. Proficiency in English and experience in...
