Technical Service Representative
2 settimane fa
Overview Technical Service Representative Workplace: Cernusco Sul Naviglio – Milan Who We Are – KNF KNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. We provide customized solutions and local support worldwide. Main Responsibilities Full management of the "Complaint & Return" process: customer contact, RMA opening, monitoring incoming materials, initial technical inspection, and subsequent handling of materials (shipment to subsidiaries, repair offers to customers, returns to customers, etc.), closure and reporting. Interface and collaboration with internal departments such as Order Office, Sales Office, Logistics, and Administration. Written and spoken communication in English for managing the process with foreign subsidiaries. Professional communication and technical support to customers in collaboration with internal departments. Accurate tracking of time and costs related to managed processes. Participation in technical training and refresher courses at foreign subsidiaries. Compliance with safety regulations and company procedures. Required Skills Technical diploma or degree (mechatronics profile). Good spoken and written English. Excellent knowledge of MS Office (Excel, Outlook, Word). Own vehicle – Category B driving license. Previous experience in customer service or complaint management in a technical environment and knowledge of SAP (MM / SD / CS) or CRM systems is a plus. Soft Skills Effective communication: active listening and clear expression in both Italian and English. Empathy and customer orientation (internal and external), with attention to their needs and the ability to handle situations professionally. Stress management: ability to remain calm and focused under pressure. Organization and precision in carrying out assigned tasks. Proactivity: initiative, results orientation, and problem-solving attitude. Flexibility and adaptability to changing priorities – ability to work based on importance and urgency. Teamwork skills. What We Offer As a dynamic company with a value-oriented culture and flat hierarchies, we offer interesting professional development opportunities in a growing multinational environment. Six-month internship contract aimed at employment Expense reimbursement Daily meal vouchers Contact Andrea Amati General Manager KNF Italia J-*****-Ljbffr
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Technical Service Representative
7 giorni fa
Cernusco sul Naviglio, Italia KNF Italia s.r.l. A tempo pienoOverview Technical Service Representative Workplace: Cernusco Sul Naviglio – Milan Who We Are – KNF KNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. We provide customized solutions and local support worldwide. Main Responsibilities Full management of the...
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Technical Service Representative
4 giorni fa
CERNUSCO SUL NAVIGLIO, Italia Altro A tempo pienoOverviewTechnical Service Representative Workplace: Cernusco Sul Naviglio – MilanWho We Are – KNFKNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids.We provide customized solutions and local support worldwide.Main ResponsibilitiesFull management of the "Complaint &...
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Technical Service Representative
3 settimane fa
Cernusco sul Naviglio, Italia adecco A tempo pienoAdecco Italia ricerca per un'azienda leader nel settore dei servizi di stampa, una figura di: Technical Service Representative. Competenze: - Osservare e diagnosticare i problemi da diverse prospettive e fornire soluzioni anche innovative. - Capacita di comunicazione e di empatia con clienti, fornitori e altre parti interessate. - Capacita di lavorare...
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Technical Service Representative
3 settimane fa
Cernusco Sul Naviglio, Italia adecco A tempo pienoAdecco Italia ricerca per un'azienda leader nel settore dei servizi di stampa, una figura di: Technical Service Representative. Competenze: - Osservare e diagnosticare i problemi da diverse prospettive e fornire soluzioni anche innovative. - Capacita di comunicazione e di empatia con clienti, fornitori e altre parti interessate. - Capacita di lavorare...
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Technical Service Representative
2 settimane fa
Cernusco sul Naviglio, Italia Altro A tempo pienoOverviewTechnical Service Representative Workplace: Cernusco Sul Naviglio – Milan Who We Are – KNF KNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. We provide customized solutions and local support worldwide. Main ResponsibilitiesFull management of the...
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Technical Service Representative
3 settimane fa
Cernusco sul Naviglio, Italia Altro A tempo pienoOverviewTechnical Service Representative Workplace: Cernusco Sul Naviglio – Milan Who We Are – KNF KNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. We provide customized solutions and local support worldwide. Main ResponsibilitiesFull management of the...
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Technical Service Representative
2 settimane fa
CERNUSCO SUL NAVIGLIO, Italia Adecco Italia Spa A tempo pienoCategoria e Luogo Categoria: Help Desk / Assistenza Informatica Luogo di lavoro: Cernusco Sul Naviglio, Milano Posizione Adecco Italia ricerca per un'azienda leader nel settore dei servizi di stampa una figura di: Technical Service Representative. Competenze Osservare e diagnosticare i problemi da diverse prospettive e fornire soluzioni anche innovative....
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Technical Service Representative
2 settimane fa
Cernusco sul Naviglio, Italia Adecco Italia spa A tempo pienoCategoria e Luogo Categoria: Help Desk / Assistenza Informatica Luogo di lavoro: Cernusco Sul Naviglio, Milano Posizione Adecco Italia ricerca per un'azienda leader nel settore dei servizi di stampa una figura di: Technical Service Representative. Competenze Osservare e diagnosticare i problemi da diverse prospettive e fornire soluzioni anche innovative....
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Technical Service Representative
5 giorni fa
Cernusco sul Naviglio, Italia KNF A tempo pienoCompany Overview Founded in 1946 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability. With 24 subsidiaries worldwide and over 900 employees, we are global technology leaders in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. Our...
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Technical Service Representative
3 settimane fa
Cernusco sul Naviglio (MI), Italia adecco A tempo pienoAdecco Italia ricerca per un'azienda leader nel settore dei servizi di stampa, una figura di: Technical Service Representative. Competenze: - Osservare e diagnosticare i problemi da diverse prospettive e fornire soluzioni anche innovative. - Capacita di comunicazione e di empatia con clienti, fornitori e altre parti interessate. - Capacita di lavorare come...
