Information Technology Support Engineer

6 giorni fa

Lazio, Italia Teceze A tempo pieno

Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard enterprise applications.Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).Handle profile corruption, application crashes, and compatibility issues.Manage Active Directory tasks: Support Entra ID (Azure AD) user and device-related issues.Troubleshoot login, GPO, and authentication issues.Diagnose and replace faulty hardware components (HDD/SSD, RAM, batteries).Support printers, scanners, docking stations, monitors, and mobile devices.Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues Autopilot setup and troubleshooting Resolve DNS, IP configuration, and network access problems.Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues.Provide professional onsite and remote support to end users, including VIP users.Ensure SLA compliance and high customer satisfaction.Onboarding & Offboarding Support

  • Information Technology Support Engineer

    6 giorni fa

    Lazio, Italia Teceze A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...

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    Lazio, Italia Teceze A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/mac OS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...

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    AGAP2 è un gruppo europeo di consulenza ingegneristica e operativa facente parte del Gruppo MoOngy.Siamo alla ricerca di un IT System Engineer con esperienza nella configurazione e gestione di server fisici e virtualizzati, per supportare e migliorare l'infrastruttura IT della nostra azienda. Il candidato ideale avrà competenze sistemistiche avanzate e una...