Front Desk Manager

4 giorni fa

Milano, Italia Attività Alberghiera A tempo pieno

Empresas: Meliá Hotels InternationalMission: Responsible for the daily operations of the department, committed to achieving excellence in customer satisfaction.They work alongside the team to meet and exceed customer service expectations.What will you have to do?Personalize each guest's interaction by using their name during conversations.Be responsible for maintaining guest profiles to provide an accurate source of information on each guests needs and preferences, in compliance with local data regulations.Stay informed about potential VIPs arriving or visiting various hotel areas, ensuring they are welcomed and accompanied to their destination.Efficiently handle all front desk administrative tasks, ensuring guest account accuracy and proper billing/credit card processing in line with local charge limit regulations.Ensure all relevant information is promptly communicated to the front desk management team.Seek continuous improvement in personal knowledge and skills, actively engaging with leadership in creating best practices for the front desk.Maximize hotel sales and revenue by promoting upselling/cross-selling.Ensure guests receive a quick and efficient check-in and check-out process.If applicable, be knowledgeable about the digital check-in process to assist guests accordingly.Be responsible for maintaining guest profiles to ensure an accurate source of information on each guests needs and preferences.Demonstrate the ability to work under supervision and maintain a courteous and helpful attitude toward both colleagues and guests, with strong communication skills, enthusiasm, and a willingness to learn.Have the ability to understand and exceed guest expectations and needs.Support, uphold, and enforce hotel service standards.Ensure that all guest inquiries or requests are handled politely and efficiently within an acceptable timeframe.Be knowledgeable of the Brand philosophy and comply with the standards, operational and identity manuals that apply to their department.What we are looking for:University degree or vocational training in Tourism, hotel management, or similar.Advanced in Italian and English.At least, one year of experience in the same role.Requisitos :

  • Front Desk Manager

    1 settimana fa

    Milano, Italia Jr Italy A tempo pieno

    The Front Desk Manager owns each guest interaction, ensuring a seamless and memorable experience.As a key member of the Guest Relations Department, the Front Desk Manager acts as the liaison between the Front Desk Team and all Hotel and Marine Departments, proactively anticipating guest needs and expectations.The ideal candidate must possess outstanding...

  • Front Desk Manager

    2 settimane fa

    Milano, Italia JR Italy A tempo pieno

    The Front Desk Manager owns each guest interaction, ensuring a seamless and memorable experience. As a key member of the Guest Relations Department, the Front Desk Manager acts as the liaison between the Front Desk Team and all Hotel and Marine Departments, proactively anticipating guest needs and expectations. The ideal candidate must possess outstanding...

  • Front Desk Manager

    6 giorni fa

    Milano, Italia Mangia'S A tempo pieno

    Front Desk Manager - Celebrity CruisesThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine...

  • Front Desk Manager

    5 giorni fa

    Milano, Italia Mangia's A tempo pieno

    Front Desk Manager - Celebrity Cruises The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine...

  • RCI - Front Desk Manager - ITA

    4 settimane fa

    milano, Italia Royal Caribbean Group A tempo pieno

    The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...

  • Sviluppatore front-end

    1 settimana fa

    Milano, Lombardia, Italia Desk Finance A tempo pieno

    Front-End Developer - Tech Lead (Mobile + Web)Chi siamoDesk è una startup fintech che sta sviluppando un sistema di pagamento di nuova generazione, progettato per rendere le transazioni più semplici ed efficienti. Il progetto è già in fase avanzata di preparazione e conta su collaborazioni attive con aziende del settore tech e retail. La sede principale...

  • Front Desk

    1 settimana fa

    Milano, Italia Human Value A tempo pieno

    Il nostro cliente è la società che gestisce e promuove il più importante evento fieristico al mondo per l’intero settore delle due ruote, della quale fanno parte le più prestigiose aziende dell’industria e che rappresenta oggi un’opportunità B2C e B2B unica nel suo settore. Per supportare la segreteria organizzativa, ci ha affidato la ricerca di...

  • Front Desk Receptionist Turnante

    41 minuti fa

    Milano, Italia IH Ambasciatori A tempo pieno

    Stiamo cercando per struttura 4 stelle in centro a Milano un Front Desk Receptionist Turnante. La risorsa dovrà avere: - almeno 3 anni di esperienza in strutture di pari livello; - conoscenza del gestionale Protel; - disponibilità a lavorare su turni notturni - ottima conoscenza della lingua inglese, verrà considerata la conoscenza di un'altra lingua -...

  • Receptionist Front Desk

    3 giorni fa

    Milano, Italia Gifra Hotel Teco A tempo pieno

    Hotel 4 stelle sito in Milano centro cerca addetto / a alla reception (front desk) con maturata esperienza di almeno un anno nel settore alberghiero. Si richiede una buona conoscenza della lingua inglese, residenza in Milano / hinterland. Non si offre nessuna possibilità di alloggio. Inviare CV con foto.

  • Front Desk Receptionist

    3 giorni fa

    Milano, Italia Poliambulatorio Piranesi A tempo pieno

    Siamo entusiasti di integrare la sua figura di part-time front desk nello staff della struttura sanitaria convenzionata ASL in via Piranesi Milano. Contratto di lavoro: Part-time, Tempo indeterminato Retribuzione: €900,00 - €1.000,00 al mese Ore previste: 25 a settimana Benefit: - Orario flessibile Disponibilità: - Dal lunedì al venerdì Data...