Sales Assistant

ALOHAS is more than a fashion brand : it's a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high.It's a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.We're passionate about what we do, and that passion shines through in our work.THE ROLEWe are looking for a results-drivenSales Assistant – Lavoro a chiamata (Milano) .This role is offered under a Lavoro a chiamata (on-call) contract, meaning working hours are flexible and assigned based on store needs, traffic, and seasonality.This format is ideal if you are looking for adaptable hours while being part of a fast-growing, sustainable fashion brand.You willdeliver a unique and memorable experience to each client while actively contributing to the commercial success of the store .With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.YOUR MISSIONBe the face of ALOHASRepresent the brand with energy, professionalism, and a deep understanding of our values.Share your knowledge about ALOHAS, our story, products, and sustainability commitments.Stay informed on brand updates and best practices.Ensure the store is always clean, organized, and aligned with visual standards.Deliver An Exceptional Client ExperienceOffer tailored service that builds trust and long-term relationships with clients.Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.Engage with customers in a meaningful way to maximize conversion and satisfaction.Handle questions, returns, and service situations with efficiency and care.Support a seamless shopping experience across online and offline channels.Be a business driverProactively work to achieve and exceed sales targets.Understand store KPIs and take ownership of your impact on performance.Use the clienteling system as a strategic lever to drive results and nurture client relationships.Support operational tasks that ensure smooth daily store operations.Identify opportunities to improve results, suggest ideas, and take action when needed.Monitor after-sales activity to ensure high client satisfaction and loyalty.Collaborate with your teamFoster a positive and collaborative team spirit.Communicate regularly with teammates and management.Share feedback and knowledge to help the team grow.Assist with stock replenishment and inventories as needed.YOU WILL ROCK AT THIS ROLE IF YOU HAVE...Proven experience in retail, ideally in a performance-focused environmentStrong sales mindset and ability to meet and exceed targetsExperience using clienteling or CRM tools to support client engagement and salesCustomer-first attitude and excellent interpersonal skillsFluent in Italian and English (any other language is a plus)Proactive, solution-oriented and eager to learnHigh level of integrity, motivation and team spiritBenefitsA Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.Be an ambassador of the ALOHAS brand ?.Exclusive Discounts : Your family and friends benefit tooGrowth & Happiness : Constructive feedback, ongoing learning, and support for your professional journeyWe're a Company with Soul:We live and breathe sustainabilityWe support family-life balance, parenthood, gender equality, and diversityReady to shape the future in a luxury fashion brand?Join us and leave your markAbout ALOHASWant to know more?Video PresentationApply to work with us: careers.alohas.comOur website: alohas.com IG: @alohas#J-*****-Ljbffr