Data Center Technician

Job ID: ******* | Amazon Data Services, Inc.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our rapidly expanding team.The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.Effective May 15, ****, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens.(GovCloud may NOT be accessed from outside of the United States)Key job responsibilitiesLifting and moving material up to 40 pounds eachWorking in cramped and/or elevated locationsBending, lifting, stretching, and reachingStanding and walking for up to 8+ hours a dayAscending and descending ladders, stairs, and gangways safely and without limitationWork in an industrial environmentWork shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)A day in the lifeTake ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolutionShow a strong aptitude for troubleshooting and problem solvingSolve problems at their root and step back to understand the broader contextMaintain service level agreements through the implementation of proactive issue detection and reportingAre biased to act in the absence of direction or supportImprove effectiveness through process innovationYou will be required to work shift work that will include days, nights, weekends, and holidays.About the teamAbout AWSAWS values diverse experiences.Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection.Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.Our inclusion events foster stronger, more collaborative teams.Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony.Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.When we feel supported in the workplace and at home, there's nothing we can't achieve.Basic QualificationsAssociate's degree in IT-related field or equivalent professional or military experience2+ years of experience with server hardware1+ years of experience with UNIX/Linux operating systemsPreferred QualificationsA+ or CND (Certified Network Defender) or Network+ or Security+2+ year of experience working in a Data Center environmentUnderstanding of storage devicesExperience managing work and priorities through a ticketing systemAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets.The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market.Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Amazon is a total compensation company.Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.For more information, please visit .This position will remain posted until filled.Applicants should apply via our internal or external career site.Important FAQs for current Government employeesBefore proceeding, please review the following FAQs:#J-*****-Ljbffr