Field Service Engineer

21 ore fa

Parma, Italia Sidel A tempo pieno

Field Service Engineer - Automation Contract Type Permanent Country ITALY Location Parma Your opportunity Sidel is looking for a Field Service Engineer (FSE) specialized on Automation; the main focus is the following: Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites.Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.Your Mission Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications; Properly handle, check and transfer equipment non-conformities; Prepare Job Progress Chart and technical reports in reference to carried-out activities; Ensure ultimate internal and external customer satisfaction; Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules; Report after sales opportunities detected on Customer site; Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and report-ing deliverables; Report to the ISM for team site activities.Your Profile YOUR PROFILE Education Qualifications and Language Requirements: - Technical professional qualification or Bachelor degree in Engineering as a plus; - English fluent, written and spoken; - Other foreign language as per regional allocation is a plus.Professional Qualifications and Experience: - 3 years experience in field activities - Experience in the beverage industry - Consolidated technical background on Automation and Electrical - B - Process Management; - Problem Solving; - Action Orientated; - Peer Relationships.

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