Logistics Specialist
7 giorni fa
About the job Logistics Specialist (relocate, Greece)Join one of the world's most trusted logistics and courier brands in Greece.Location:Piraeus, on-siteMonthly Salary:1,100 EUR + up to 100 EUR Transportation BonusSalary increase to 1,150 EUR after 36 monthsSchedule:Monday to Friday, 08:*****:00 (rotational)Interview Deadline:5/12/2025Training Date:16/12/2025About the ProjectStep into the world ofglobal logistics excellence.You'll represent a leading international courier company operating in220+ countries and territories, delivering fast, reliable, and innovative shipping solutions.Whether it's express deliveries, real-time tracking, or helping businesses move goods efficiently,you'll be at the heart of it all, connecting people and possibilities.What You'll DoAs aCustomer Experience Expert, your day revolves around providing top-tier service throughcalls, emails, and back-office support.Every interaction matters, you'll be the voice and problem-solver for thousands of customers across Europe.Daily ResponsibilitiesHandle customer inquiries aboutpickups, deliveries, and shipment tracking(basic and complex).Supportbilling, invoice, and claims requestswith empathy and precision.Guide customers throughaccount setup and onboardingsteps.Assist withtechnical issuesrelated to company systems.Addressservice feature questions, complaints, and pricing inquiries.Ensure all cases are managed in line with company procedures, quality standards, and performance KPIs.You'll work with asupportive Supervisorfor escalations and procedural questions because teamwork and learning never stop here.What Makes This Role Stand Out?Fully Paid Training,14 working days to set you up for success.?1-week nesting periodpost-training to build confidence before live calls.?Performance-based growthupskilling opportunities to handle advanced cases.?Certification is requiredbefore going live, ensuring top-notch service quality.?Monthly coaching and scorecard tracking,your performance and progress truly matter.?Part-time options availablefor work-life flexibility.What Were Looking ForItalian (C1)andEnglish (B2)fluency.Strong communication skills with a customer-first mindset.Ability to multitask, stay organized, and adapt to fast-paced environments.Comfort with technology and digital systems.A positive attitude and commitment to continuous improvement.We make your relocation and work-life experience seamless:1?.All expenses covered:flight, hotel stay, and real estate agency fee.2?.250EUR relocationallowance+ agency fee (perfect if you already have housing).Plus:Comprehensive health insuranceand employee discounts.Professional growthwithin a world-leading, innovative company.Free online Greek language coursesto enhance your cultural experience.Modern, inclusive workspacewith break areas and relaxation zones.Community events & social initiativesbe part of something meaningful.Proudly certified as aGreat Place to Workfor diversity, inclusion, and employee engagement.Hiring Process1? Submit your application.2? Take a shortlanguage proficiency test(Italian & English).3? Completeinterview roundswith the hiring team.Ready to Move Forward?Join a company that's not just delivering parcels but deliveringcareers, connections, and possibilities.Apply today and start your next professional journey witha global logistics leader.#J-*****-Ljbffr
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