Front Office Manager
5 giorni fa
Mangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle.Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.Job descriptionOn the southeastern coast of Sicily, nestled between the blue of the Mediterranean Sea and centuries-old olive groves, Costa Ragusa comes to life with two unique experiences:an exclusive 5-star resortand acharming village that embodies authentic allure.We are seeking aFront Office Manager (FOM) to join our team at the property located inRagusafor the upcoming **** season.The ideal candidate leads our reception team and ensure exceptional guest experience at Mangia's.The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence.Key Responsibilities:Planning Front Office operations based on occupancy forecastsSupervises Front Office team and ensures service standardsHandles guest requests, complaints, and feedback directlyCommunicates guest needs across departments to ensure resolutionAuthorizes spending limits, room credits, and department budgetsParticipates in recruitment, training, and performance reviewsPromotes upselling and cross-selling to boost revenueLeads internal meetings and attends cross-departmental sessionsMonitors costs, revenue, and financial performance of the Rooms divisionReviews performance reports and KPIsWorks toward guest satisfaction targets and review score goalsRequirements:Proven experience in luxury hospitality, preferably in 5-star hotelsStrong knowledge of front office operations and guest service standardsProficiency in Opera PMS and other hotel management systemsLeadership skills and ability to manage and motivate a teamExcellent communication and interdepartmental coordination abilitiesFluency in English; additional languages are a plusProblem-solving attitude and attention to detailWhat we offer:Seasonal ContractAccommodation availableMeals providedCareer growth opportunities within the companyDynamic and collaborative work environmentOngoing training and access to professional development courses
-
Front Office Manager
1 settimana fa
Lazio, Italia Buscojobs IT C2 A tempo pienoA great opportunity to join as a Front Office Manager at a Luxury 5 star hotel in RomeDuties and ResponsibilitiesAs Front of the House Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.The duties and responsibilities will...
-
Front Office Manager
7 giorni fa
Lazio, Italia Antal International Network A tempo pienoDuties and ResponsibilitiesA great opportunity to join as a Front Office Manager at a Luxury 5 star hotel in RomeAs Front of the House Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.The duties and responsibilities will...
-
Front Office Manager
2 giorni fa
Lazio, Italia Chg - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S. R. L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region.Our goal is to extend hospitality, service, and care beyond the boundaries of our business.Alongside a strong commitment to environmental, social, and civic...
-
Front Office Manager
7 giorni fa
Lazio, Italia Gruppo Una S.P.A. A tempo pienoUNA Italian Hospitality è la più grande catena alberghiera italiana attiva in Italia con 59 hotel, resort e residence distribuiti in 30 destinazioni e sta attualmente ricercando una persona da inserire, nel ruolo FRONT OFFICE MANAGER, all'interno del UNA HOTELS Cusani Milano situato a Milano (MI).Nel ruolo di FRONT OFFICE MANAGER, la Risorsa contribuirà...
-
Agente Front-Office
2 settimane fa
Lazio, Italia Ali Professional A tempo pienoA Front Office Agent takes part in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Front Office Agent, you will take part in daily Front Office operations and work with customers and Guests as part of a project used to...
-
Front Office Manager – Madagascar Resort Leader
2 giorni fa
Lazio, Italia Voihotels A tempo pienoUn'importante catena alberghiera sta cercando un Front Office Manager per il VOI Andilana Beach Resort in Madagascar.Il candidato ideale avrà almeno due anni di esperienza in ruoli simili in hotel di grandi dimensioni, con eccellenti competenze relazionali e capacità di problem solving.Si richiede una buona conoscenza dell'inglese, francese e italiano,...
-
Lead, Luxury Front Office – Rome
1 settimana fa
Lazio, Italia Antal International Network A tempo pienoA luxury hotel in Rome is seeking a Front Office Manager to oversee the Front Office department and ensure exceptional guest services.The ideal candidate will possess a Bachelor's degree in Hotel Management or Business Administration, with at least 4 years of experience in a similar role.Fluency in English and Italian is required, and additional languages...
-
Lazio, Italia Ihg Hotels & Resorts A tempo pienoA leading hotel group in Rome is seeking a Night Manager for Six Senses Rome.The role involves leading the Front Office, ensuring exceptional guest service, and complying with operational standards.The ideal candidate holds a Bachelor's degree in Hotel Management and has at least 2 years of experience in front office or guest services, including supervisory...
-
Receptionist Front-Office
2 settimane fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo?TopLife Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello di...
-
Receptionist Front-Office...
2 settimane fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo?TopLife Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello di...
