Selling Partner Support Associate — Based In South Korea
34 minuti fa
OverviewSelling Partner Support Associate — Based in South Korea (1-Year Contract), Selling Partner Support, Selling Partner SupportThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP).The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores.The successful candidate has a direct and immediate impact on the experience of buyers at Amazon.A strong track record of customer centricity is required for the role.An SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases.In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.ResponsibilitiesComfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skillsProvide exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.Adeptly navigate multiple communication channels concurrently including phone, chat and email to engage with Selling Partners effectivelyDemonstrate effective, clear and professional written and oral communication.Listen closely and empathetically to Selling Partners: understand, paraphrase, and prioritize SP's needs, then provide appropriate solutions.Consistently deliver on Selling Partner experience and efficiency (quality/productivity) goalsMaintain excellent levels of confidentiality and data security standards.Adhere to company policies, code of conduct and a commitment to exceptional Selling Partner serviceActively seek solutions through logical reasoning and data interpretation independently.Foster a positive and cooperative team environment.Demonstrate enthusiasm for learning and commitment to continuous improvementBasic QualificationsAre enrolled in or have completed a Bachelor's degree or aboveFluent in EN language1 (basis requirement) with written and verbal communication skillsExperience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)Should be able to work with flexible rotational shifts, including weekends, nights and/or holidaysPreferred Qualifications1+ year of experience with 6 months+ working in Live Channel B2B/Customer service environmentBusiness acumen in areas of e-commerce and retail is advantageous.Typing skills of 30 words per minute with an accuracy of 93%Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr
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venezia, Italia Amazon A tempo pienoOverview Selling Partner Support Associate — Based in South Korea (1-Year Contract), Selling Partner Support, Selling Partner Support The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners...
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Venezia, Italia Amazon A tempo pienoOverview Selling Partner Support Associate — Based in South Korea (1-Year Contract), Selling Partner Support, Selling Partner Support The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners...
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Venezia, Italia Amazon A tempo pienoOverview Selling Partner Support Associate — Based in South Korea (1-Year Contract), Selling Partner Support, Selling Partner SupportThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP).The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who...
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Selling Partner Support Specialist – 1-Year Contract
12 minuti fa
Venezia, Italia Amazon A tempo pienoA leading global e-commerce company seeks a Selling Partner Support Associate based in South Korea. This role involves acting as a primary contact for Selling Partners, providing operational support, and resolving complex queries through effective communication. Ideal candidates are fluent in English, have a Bachelor's degree, and are experienced in customer...
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venezia, Italia Amazon A tempo pienoAccount Manager, US AVS, Paid Selling Partner Services About AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class...
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venezia, Italia Amazon A tempo pienoAccount Manager, US AVS, Paid Selling Partner ServicesAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce...
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