Ai Implementation Engineer...

Company DescriptionAt lastminute.com we live for the holidays.We are the European Travel-Tech leader in Dynamic Holiday Packages.With technology we turn spontaneous thoughts into meaningful experiences, helping people travel the world.Job DescriptionWe are looking for an AI Implementation Engineer to help us power up the traveller's journey for millions of holidaymakers.If you are passionate about designing & building AI solutions, keep on reading as you might be the perfect fit for this job.Job in brief:Job Title:AI Implementation EngineerWorking model:Hybrid from SwitzerlandTeam:You will join the new Automation department.Level:ProfessionalLocation:Chiasso, Switzerland (only for hybrid positions)Contract:Permanent full-time (EUR 36 h / week)What your impact will beDesign and build custom AI solutions:Develop applications and tools that use AI to support key business processes, tailored to specific needs across different departments.Connect AI tools with our systems:Integrate external AI platforms (such as OpenAI or Google Gemini) with our existing tools using APIs, low-code platforms like n8n and custom connectors.Create data pipelines:Build systems that collect and prepare data for use in AI models and machine learning workflows.Develop and train ML models:Work on models for tasks like lead scoring, forecasting, customer experience (CX) optimization and qualification of prospects.Work with natural language processing (NLP):Create tools for analyzing conversations, automating emails and generating insights from customer interactions.Build generative AI solutions:Use generative AI to automate tasks like content creation and communication personalization.Maintain and improve systems:Update code, monitor system performance and retrain models regularly to ensure everything runs smoothly.Collaborate with tech teams:Work closely with data engineers, DevOps and other developers to make sure AI tools are scalable and reliable.What You Might BuildNLP-based systems that analyze calls and emails.Virtual assistants and chatbots to support internal teams.Recommendation engines that guide real-time sales or support actions.Automated tools to generate personalized content.Dashboards and reporting tools that surface AI-generated insights.Qualifications3+ years of hands-on AI development:You've built and shipped AI solutions that led to real business impact – whether that's increased revenue, reduced cost or improved customer satisfaction (NPS).Fast, practical builder:You move quickly from idea to working prototype and improve as you go.You aim for results, not perfection.End-to-end problem solver:You take ownership from idea to deployment, writing documentation only when needed and focusing on what works.Strong technical troubleshooting:You can quickly find the cause of technical issues using logs, dev tools or pattern matching.Security-aware mindset:You understand authentication, authorization scopes and safe handling of credentials.Communicator and storyteller:You present your ideas clearly, show live demos with confidence and help business teams understand the value of your work.Your Skills and ToolsLanguages & Tools:Hands-on experience with n8n, low-code platforms (like Mendix) and programming in Python and/or JavaScript.AI / ML Development:Skilled in building and deploying machine learning models using frameworks such as TensorFlow or PyTorch.Data & APIs:Strong understanding of APIs, cloud-based infrastructure and microservices architecture.Software Practices:Familiar with Git, CI / CD pipelines and the full software development lifecycle.NLP & Generative AI:Experience with natural language processing tools and large language models (LLMs) for generative tasks.Cloud & Deployment:Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes) and serverless architectures.Additional Information – Perks of working with usHow we work togetherAn inclusive, friendly and international environment (you'll be working with colleagues from +10 countries and over 48 nationalities).Shorter working week (36 h as full time) with a half working day on Fridays.Flexible start and end of the working day with core hours from 10:00 to 16:00.Possibility to work from anywhere for a period of time per year, defined according to local regulations.How we learn togetherFri-Yays: half a day on Friday morning with a no-meeting mandate dedicated to deep work, personal growth, learning and training and/or focus time.Professional and managerial skills development training paths and access to e-learning platforms such as O'Reilly, Udemy, Coursera (depending on the department) and to our internal platform offering bespoke training content.Other perks2 paid days off per year for volunteering purposes.Occasional social events to foster connections among colleagues.Travel industry discounts and flash exclusive staff fares.We support our employees through life's significant moments with leave options (e.g. parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.Selection process stepsHR interview ****** minutes).1st interview (Manager): soft skills + technical knowledge.Business Case.2nd interview (Business stakeholder).Optional offer extended.Please note the process can slightly vary.The recruiter in charge will share more details when setting up the interview.Our commitment to celebrate diversity and generate belongingAt the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility.We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here.We value different lived experiences and respect viewpoints as we know unicity drives innovation.We want to make sure our people reflect the communities across the world we help travel.Eligibility criteriaBy submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.Wish you were here?We do too#J-*****-Ljbffr