Guest Service Officer
5 ore fa
The Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.QUALIFICATIONSMust be Italian speaking, Minimum hiring and physical requirements to perform the job.Hiring Requirements:Minimum one-year experience in a customer contact position within the hotel field or related industry.Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.Ability to operate basic office equipment, including telephones, computers and copy machines.Completion of high school or basic education equivalency preferred.Must be willing to work onboard for 5-6 months.Language Requirements:Required to speak English and Italian clearly and distinctly.Aptitude to read and write English in order to understand and interpret written procedures.This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.Ability to speak additional languages such as Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
-
Guest Services Officer
5 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
-
Lazio, Italia Altro A tempo pienoA hospitality company in Italy seeks a Front Desk Agent to provide exceptional customer service, manage guest inquiries and reservations, and handle guest issues efficiently.The ideal candidate will have experience in customer service, preferably in the hospitality industry, and proficiency with Microsoft 365 applications.This role offers opportunities to...
-
Guest Experience Host: Warm Seating
5 ore fa
Lazio, Italia Altro A tempo pienoAn international hospitality brand is seeking a Guest Service Associate to provide excellent service by greeting guests, seating them, and ensuring a pleasant dining experience.The role requires no previous experience or certifications.You'll be responsible for maintaining a clean work environment and assisting guests with their needs.This position is...
-
Assistant Guest Relations Manager
4 giorni fa
Lazio, Italia Altro A tempo pienoJob Summary Supports all property operations ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking and resolution of service issues.Candidate Profile Education and Experience High school diploma or GED; 1 year experiencein the guest services front desk...
-
Guest Relations And Duty Manager
4 giorni fa
Lazio, Italia Altro A tempo pienoA Guest Relations and Duty Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations and Duty Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an...
-
Guest Relation Manager
4 giorni fa
Lazio, Italia Altro A tempo pieno3 days ago – Be among the first 25 applicants.What will be your mission?As the Guest Relations Manager, you will be responsible for ensuring upscale, professional, and high-class guest service experiences before, during, and after their stay.This role involves effective communication with guests, maintaining the highest service standards, managing guest...
-
Front Desk
2 settimane fa
Lazio, Italia Altro A tempo pienoA leading hospitality service provider in Varese, Italy is seeking a Front Desk Manager to oversee guest interactions and team performance.The ideal candidate will have over 4 years of experience in a managerial role in a boutique or 4–5-star hotel, with strong leadership and communication skills.This position offers a chance to ensure exceptional guest...
-
Guest Experience Agent
4 giorni fa
Lazio, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...
-
Guest Relation Specialist
4 giorni fa
Lazio, Italia Altro A tempo pienoHosco Se ti piace l'idea di essere la persona che fa funzionare le cose quando un ospite scrive ?aiuto?(o ?non funziona niente!?), questo ruolo è per te.Siamo una giovane società nel mondo degli affitti brevi e cerchiamo una figura da inserire nel team per gestire in modo impeccabile la comunicazione con gli ospiti, da remoto, su Airbnb/Booking e canali...
-
Guest Experience Housekeeping Coordinator
4 giorni fa
Lazio, Italia Four Seasons Hotels And Resorts A tempo pienoA luxury hotel chain in Campania, Italy, seeks a Housekeeping Coordinator to manage guest requests and oversee housekeeping operations.The role involves creating daily work assignments, monitoring service requests, and maintaining supplies.Candidates should have a High School Diploma and basic English skills.The position offers a lucrative salary, a...