Technical Documentation Engineer

Join Tether and Shape the Future of Digital FinanceAt Tether, we're not just building products, we're pioneering a global financial revolution.Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains.By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost.Transparency is the bedrock of everything we do, ensuring trust in every transaction.Innovate with TetherTether Finance:Our innovative product suite features the world's most trusted stablecoin,USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.But that's just the beginning:Tether Power:Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.Tether Data:Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions likeKEET, our flagship app that redefines secure and private data sharing.Tether Education:Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.Tether Evolution:At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.Why Join Us?Our team is a global talent powerhouse, working remotely from every corner of the world.If you're passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards.We've grown fast, stayed lean, and secured our place as a leader in the industry.If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.Are you ready to be part of the future?About the jobThe primary goal of a Documentation Engineer is tocreate clear, accurate, and developer-friendly documentationthat enables users to understand, adopt, and effectively integrate Tether's products and open-source technologies.This involves transforming complex technical systems into accessible guides, tutorials, references, and examples that reduce friction, accelerate onboarding, and improve overall developer experience (DX).A Documentation Engineer ensures thatevery product, SDK, module, and application is fully and coherently documented, kept up to date with rapid development cycles, and presented in a way that supports both internal teams and the global developer community.ResponsibilitiesWrite, maintain, and continuously improve documentationacross the entire product ecosystem — including SDKs, APIs, open-source libraries, web, mobile and desktop apps, and platform features.Ensure clarity, accuracy, and usabilityof all documentation, adapting tone and depth according to the target audience (developers, end users, or internal teams).Collaborate closely with engineers, product managers, and designersto extract technical and functional information, turning it into high-quality developer guides, user manuals, and release notes.Proactively update documentationto match product iterations, new features, and changes introduced by the development team, keeping all materials in sync with releases.Develop and maintain tutorials, quick starts, and onboarding flowsthat guide both developers and end users through the setup and use of apps and platform features.Create and validate example applications, demos, and code snippetsthat illustrate practical implementations and common usage patterns.Adopt and contribute to "docs-as-code" workflows, maintaining documentation within repositories, participating in PR reviews, and integrating with CI/CD pipelines.Apply and uphold documentation standards and style guides, ensuring a consistent voice and structure across apps, products, and open-source components.Collect and analyze feedbackfrom developers, customers, and community channels to identify pain points and continuously improve the documentation experience.Perform hands-on validation of procedures and configurationsdescribed in the docs, ensuring that every instruction can be successfully followed.Work with the Documentation Leadto improve tooling, automation, and versioning for documentation assets across repositories and product lines.Participate in regular documentation audits, removing deprecated content and restructuring materials to align with evolving product architecture.Support product launches and releasesby ensuring that new features, APIs, and UX changes are fully documented and easy to discover.Contribute to internal knowledge sharing and onboarding materials, helping teams adopt documentation workflows and maintain content quality across departments.Monitor documentation performance and engagementusing analytics and feedback tools to drive data-informed improvements.3+ years of experience in technical writing, software documentation, or developer education for SDKs, APIs, libraries, apps, or products.2+ years of hands-on experience with Node.js developing clean, efficient, and maintainable code.Strong understanding ofJavaScript/TypeScriptand familiarity with modern development workflows, build systems, and package management (npm/yarn).Understanding of self-custodial wallet fundamentals, including private keys, seed phrases, signing flows, and secure key management.Hands-on familiarity with major blockchain ecosystems(Bitcoin, Ethereum/EVM, Tron), including how transactions, fees, and address models work.Ability to document multi-chain and DeFi workflowssuch as signing, swapping, bridging, and token interactions (ERC-20/TRC-20).Proven ability towrite clear, accurate, and well-structured documentationfor both technical and non-technical audiences.Experience contributing to or maintaining documentation usingdocs-as-code practices, including Git/GitHub, Markdown/MDX, and pull request reviews.Familiarity with at least onedocumentation framework(e.g. Docusaurus, Mintlify, Astro Docs, MkDocs, etc).Experience documentingapplications, user-facing features, and developer-facing APIs or SDKs, ensuring alignment between product and engineering documentation.Ability toread and understand source codeacross multiple languages to verify accuracy and provide meaningful examples.Excellent written and verbalEnglish communication skills, with attention to structure, tone, and developer-friendly language.Strong sense ofownership, consistency, and attention to detail, ensuring clarity and coherence across multiple repositories and projects.Comfortable working in aremote, globally distributed team, using asynchronous tools and documentation-driven communication.Ability to usevisual aids, diagrams, or interactive examplesto simplify complex technical topics.Understanding ofAPI documentation tools(e.g. OpenAPI/Swagger, Postman, or custom reference generators).Passion fordeveloper experience (DX), open-source ecosystems, and continuous improvement.Proven experience collaborating infast-pace environments, adapting to changing priorities and technologies.Important information for candidatesRecruitment scams have become increasingly common.To protect yourself, please keep the following in mind when applying for roles:Apply only through our official channels.We do not use third-party platforms or agencies for recruitment unless clearly stated.All open roles are listed on our official careers page:Verify the recruiter's identity.All our recruiters have verified LinkedIn profiles.If you're unsure, you can confirm their identity by checking their profile or contacting us through our website.Be cautious of unusual communication methods.We do not conduct interviews over WhatsApp, Telegram, or SMS.All communication is done through official company emails and platforms.Double-check email addresses.All communication from us will come from emails ending in @tether.to or @tether.io.We will never request payment or financial details.If someone asks for personal financial information or payment at any point during the hiring process, it is a scam.Please report it immediately.When in doubt, feel free to reach out through our official website.#J-*****-Ljbffr