Process, Governance

3 ore fa


Parma, Italia Sidel A tempo pieno

Process, Governance & Tools Expert (QtC-E) Your opportunity We are looking for a Process, Governance & Tools Expert (QtC-E), based in Italy, France, Portugal or India and reporting to QtC-E Manager.The candidate is expected to have strong knowledge of processes and tools used in QtC-E.Your MissionQtC-E Process & Governance Management- Develop and maintain governance frameworks for consistent QtC-E execution across all regions;- Define and coordinate M-Cycle governance routines (cadence, agenda, participants);- Ensure QtC-E steps are understood, applied, and continuously improved;- Monitor process compliance and drive corrective actions as needed;Business Tools & Systems Management- Manage the QtC-E tool landscape (ERP, PM tools, quoting tools, dashboards, repositories, workflows);- Monitor tool performance and drive improvements aligned with business needs;- Coordinate updates, integrations, and enhancements with Digital/IT teams;- Maintain guidelines, training materials, and user documentation.Operational User Support- Provide timely support to users experiencing issues with QtC-E tools or processes;- Identify root causes and coordinate solutions with Digital/IT teams;- Act as the interface between business users and technical teams to translate needs into system requirements;- Ensure quick issue resolution to minimize business disruption.Access, Rights & Compliance- Administer user access and permissions in line with security and segregation-of-duties principles;- Conduct periodic audits of roles and access rights;- Ensure tool usage complies with QtC-E standards and governance.Performance Tracking & Reporting- Monitor and distribute QtC-E KPIs (cycle time, backlog, project performance, profitability);- Provide insights and recommendations to support decision-making.- Identify opportunities to enhance process efficiency, governance, and tool usability;- Support standardization, automation, and simplification initiatives;- Lead training, onboarding, and communication for new processes or tool updates;- Promote best practices and a continuous improvement culture.- Build and maintain a strong key-user network across functions and regions;- Collect feedback, address operational challenges, and prioritize improvements;- Ensure alignment between local needs and global QtC-E standards.Your Profile- Fluent in English; additional language is a plus;- PMI certification is a plus;- 5+ years of relevant project management experience.Experience in a management role is a must;- Experience in the beverage industry and knowledge of Sidel Portfolio is a plus;- Knowledge of project financials, installation and commissioning scope and challenges;- Proficiency in MS Office, Project, ERP/SAP;- Excellent communicator and comfortable managing multiple tasks;- Problem solving attitude;- Ability to set and maintain high standards of self-performance with responsibility and accountability for successfully completing assignments and tasks;- Available to travel up to 30% of the time.#J-*****-Ljbffr



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