Italian Customer Support Lisbon
19 ore fa
DUTIES AND RESPONSIBILITIESTake an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience.Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic technical and product-related issues.Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey.Meet service level commitments across channels while driving Best in Class productivity and improving resolution times.Partner with internal technical experts to educate advertisers on product features best practices and common issue types.REQUIREMENTSNative/fluent inItalianboth verbal and written (C2 level).Fluent in English (minimum B2 level)Experience in paid campaign management is mandatory.Degree in Marketing or a related field.Background in Digital Marketing.Experience in a Contact Centre or service environment within the Ad Tech industry.Strong familiarity with social media platforms and a basic understanding of digital advertising.Excellent customer service skills.Ability to work effectively both independently and as part of a team.BENEFITSWorking schedule: Monday - Sunday 24/7 rotating shiftsModern office in a city center with open spaces easy to access with public transportationComprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplaceSupport from colleagues with coaching and mentoring opportunitiesHealth and Wellbeing initiativesMonthly meal allowance and much moreKey SkillsDesign Engineering, Baan, Customer Service, Fund Management, ABAP, ElevatorEmployment TypeFull TimeExperienceyearsVacancy1#J-*****-Ljbffr
-
Bardi, Italia Cross Border Talents A tempo pienoItalian Customer Support Representative Lisbon, (Relocation Support Provided)Are you ready to take your career abroad and experience life under the Portuguese sun?Join our international team in Lisbon, one of Europes most vibrant and fast-growing cities.Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others...
-
Bardi, Italia Cross Border Talents A tempo pienoA dynamic recruitment agency is looking for an Italian-speaking Customer Support Specialist to join their team in sunny Lisbon, Portugal.You'll support customers through phone, chat, and email, with full training provided.Ideal candidates must have excellent communication and problem-solving skills, and a positive attitude.This role comes with a competitive...
-
Bardi, Italia Cross Border Talents A tempo pienoA dynamic recruitment agency is looking for an Italian-speaking Customer Support Specialist to join their team in sunny Lisbon, Portugal. You'll support customers through phone, chat, and email, with full training provided. Ideal candidates must have excellent communication and problem-solving skills, and a positive attitude. This role comes with a...
-
Lisbon Italian Customer Support Pro
19 ore fa
Bardi, Italia Cross Border Talents A tempo pienoAn international customer support company is looking for Italian-speaking Customer Support Representatives to join their team in Lisbon. This role involves assisting clients' customers with inquiries and providing outstanding service in a diverse and collaborative environment. The company offers a full relocation package, along with competitive salary,...
-
Bardi, Italia Cbtalents A tempo pienoAn international support company is seeking a Customer Service Representative fluent in Italian to assist clients with inquiries about an innovative medical device.This full-time position is based in Lisbon, Portugal, and offers relocation support, including accommodations and utility coverage.Responsibilities include providing technical support, documenting...
-
Bardi, Italia Cross Border Talents A tempo pienoAn international hiring firm seeks an Italian-speaking Customer Support Specialist in Lisbon.Responsibilities include supporting Italian customers via various channels and troubleshooting issues.Ideal candidates should possess excellent communication and problem-solving skills, and previous experience is not required as full training will be provided.Enjoy...
-
Bardi, Italia Cross Border Talents A tempo pienoItalian Speaking Customer Care Advisor in Lisbon with relocation bonusJob Openings Italian Speaking Customer Care Advisor in Lisbon with relocation bonusAbout the job Italian Speaking Customer Care Advisor in Lisbon with relocation bonusWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in...
-
Customer Operations
18 ore fa
Bardi, Italia Cross Border Talents A tempo pienoA leading support services provider is seeking an Operations Customer Expert fluent in Italian to join their team in Lisbon, Portugal.This role involves responding to customer queries, managing support tickets, and making outbound calls for product promotion and feedback.With a competitive salary ranging from €1,050 to €1,379 monthly, depending on...
-
bardi, Italia Altro A tempo pienoItalian Speaking Customer Care Advisor in Lisbon with relocation bonusLocation: Lisbon, PortugalWork model: On-site (Must be in Portugal or relocate)Relocation Support offered for international candidates*It includes:Relocation assistance (flight reimbursement)Option to have accommodation included for cheapMay also include between €1.000 and €2.000...
-
Bardi, Italia Altro A tempo pienoItalian Speaking Customer Care Advisor in Lisbon with relocation bonusLocation: Lisbon, PortugalWork model: On-site (Must be in Portugal or relocate)Relocation Support offered for international candidates*It includes:Relocation assistance (flight reimbursement)Option to have accommodation included for cheapMay also include between €1.000 and €2.000...
