Front Desk Agent
2 ore fa
FRONT DESK AGENTInspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service.The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect.Main Purpose:The Front Desk Agent acts as Guests' first point of contact and manages all aspects of their reservation.He/she should be proactive in exceeding Guests' requirements and cooperating with colleagues.Reports to: Front Office Manager.Main duties & responsibilities:• Carry out all Front Desk operations, according to the company policies, procedures and standards, exceeding Guests' expectations;• Responsible for providing to each Guest a warm and efficient hospitality;• Build and maintain a personalised and professional relationship with Guests and colleagues;• Support all the other departments' teams in order to satisfy all Guests requests;• Be proactive in self-development.We offer:• Temporary contract according to C.C.N.L. Settore Turismo.• Learning & development activities and career opportunities.• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months.You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".• Staff celebrations.Competencies required:• Collaboration: Be able and willing to work as a team within the department and with other departments.• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.• Personal development: Be open to and accept constructive feedback and use it to improve.Ongoing dialogue with Head of Department on own performance objectives.• Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way.Perform his/her tasks with integrity.• Technical Skills: Demonstrate technical competence and knowledge related to the role.Other requirements:• Previous experience in Front Office Department;• Fluent in English and Italian written and spoken;• Knowledge of the Microsoft Office package (Word, Excel, PowerPoint, Publisher);• Attention to detail in terms of content and accuracy;• Possess excellent organizational skills and have an extremely high standard of order;• Able to maintain the strictest confidentiality at all times.Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. ******).by helplavoro.it
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Front Desk Agent | Hotel De La Ville
4 giorni fa
Lazio, Italia Buscojobs IT C2 A tempo pienoDescrizione dell'offertaROCCO FORTE HOTELSHOTEL DE LA VILLERomeFRONT DESK AGENTInspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design...
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Front Desk Agent | Hotel De La Ville
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Lazio, Italia Hosco A tempo pienoHosco FRONT DESK AGENT TURNANTE In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori.Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienzie indimenticabili ai nostri Ospiti.Se desideri crescere...
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Luxury Front Desk
2 ore fa
Lazio, Italia Altro A tempo pienoA luxury hotel in Milan seeks a Guest Experience Expert / Front Desk Agent to enhance the guest experience through organized operations and problem resolution.The ideal candidate will possess strong interpersonal skills, fluency in English, and intermediate Italian.The role involves managing guest check-ins/check-outs, resolving complaints, and maintaining...
