Project & Process Optimization Specialist

3 giorni fa


Milano, Italia Pluxee A tempo pieno

Project & Process Optimization SpecialistPluxee is a global player in employee benefits and engagement that operates in 31 countries.We help companies attract, engage and retain talent across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits, supported by leading technology and a team of more than 5,000 engaged members.We act as a trusted partner within an interconnected B2B2C ecosystem, serving over 500,000 clients, 36 million consumers and 1.7 million merchants.With more than 45 years of experience, we are committed to creating positive impact for stakeholders, driving business growth while supporting wellbeing at work and protecting the planet.ResponsibilitiesServe as the department's point of reference for internal process optimization and the development of new workflows.Work closely with Sales and Marketing teams to simplify, optimize, eliminate, or automate manual or inefficient processes.Support the strategic planning of merchant campaigns and develop semi-annual or annual implementation plans.Maintain CRM data (Salesforce): manage records, dashboards, workflows, sales-process KPIs, and best practices, overseeing necessary optimizations and/or developments.Design and implement an efficient lead routing process for the merchant sales area, monitor response times and generate dedicated reports for management.QualificationsMinimum 2–3 years of work experience.Prior exposure to complex data systems, BI tools, and reporting tools.Proficiency in Microsoft Office.Experience with CRM software (Salesforce).Knowledge of the industry or market is a plus.Skills: Adaptability, attention to detail, data analysis, performance management, problem-solving, process improvement, project management, revenue optimization.Benefits & CultureA meaningful role that helps build sustainable, personalized employee benefits and impacts millions of lives.A multicultural, fast-paced, innovative environment that values well-being, work-life balance and new ideas.An inclusive workplace that respects diversity, celebrates uniqueness and offers equal learning and growth opportunities.#J-*****-Ljbffr



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