Lavori attuali relativi a Investigations Manager I, Investigations - Lazio - Amazon
-
Aml & Kyc Investigations Specialist
1 settimana fa
Lazio, Italia Amazon A tempo pienoA leading online payment service provider in Milano seeks a Suspicious Activity Monitoring Officer to manage AML investigations and controls.The ideal candidate will have over 4 years of compliance experience and a solid understanding of KYC and AML regulations.Responsibilities include reviewing alerts, conducting investigations, and ensuring compliance with...
-
Compliance Officer
2 settimane fa
Lazio, Italia Gea A tempo pienoThis position is based in Italy and can be located at any of the GEA sites indicated in the job posting.Department : Legal & ComplianceGEA is building an internal Compliance Audit function that was previously managed by external consultants.We are looking for a Compliance Officer (Controls & Investigations) to plan and execute Compliance Spot Checks across...
-
Compliance Officer
2 settimane fa
Lazio, Italia Gea Group A tempo pienoLocation: This position is based in Italy and can be located at any of the GEA sites indicated in the job posting.Department: Legal & Compliance.GEA is building an internal Compliance Audit function that was previously managed by external consultants.We are looking for a Compliance Officer (Controls & Investigations) to plan and execute Compliance Spot...
-
Global Compliance Controls
2 settimane fa
Lazio, Italia Gea A tempo pienoA global compliance leader is seeking a Compliance Officer (Controls & Investigations) to manage Compliance Spot Checks across subsidiaries.This role requires strong analytical and investigative skills and fluent communication in Italian and English.The Compliance Officer will be responsible for assessing compliance with internal policies and regulations,...
-
Retail Loss Prevention Specialist – Cctv
1 settimana fa
Lazio, Italia Altro A tempo pienoA retail chain is seeking a Security and Loss Prevention Specialist to prevent losses and maintain security.Responsibilities include operating the CCTV system, conducting investigations, and training staff in security measures.The ideal candidate has at least 1 year of experience in a similar role, knows how to operate CCTV, and possesses strong...
-
Senior Manager, Risk Mitigation
8 ore fa
Lazio, Italia Amazon A tempo pienoA leading tech company is seeking a Manager III for Risk Management.This role involves leading a team that handles critical executive escalations while managing fraud and abuse within the organization.Candidates should have extensive experience in risk investigations, team management, and a strong background in leveraging technology for process...
-
Quality & Compliance Manager (Emea Sub-Regional)
1 giorno fa
Lazio, Italia Jones Lang Lasalle Incorporated A tempo pienoQuality & Compliance Manager (EMEA Sub-Regional) – Remote; On-site locations: Latina, Italy.Full time.Posted 5 days ago.Req ID: REQ .OverviewThe Quality and Compliance Manager (EMEA Sub-Regional lead) provides quality support for work performed across multiple sites or sub-region for a specific client account in the EMEA region, with particular emphasis on...
-
Soc Analyst I: Monitoring, Triage
2 settimane fa
Lazio, Italia Integrity360 A tempo pienoA cybersecurity firm seeks a Level 1 SOC Analyst in Rome, Italy.This role involves continuous monitoring, triage, and initial investigation of security events.Key responsibilities include monitoring security events, performing alert triage, and maintaining documentation in ServiceNow.Ideal candidates will have experience in IT or cybersecurity, solid...
-
Security & Loss Prevention Leader (24/7 Ops)
2 settimane fa
Lazio, Italia Amazon A tempo pienoA leading e-commerce company is seeking a Security and Loss Prevention Expert in Italy.This role involves managing investigations, identifying vulnerabilities, and implementing best practices in security and loss prevention within various operational units.Candidates must have a relevant educational background and experience in security service or loss...
-
Satellite Connectivity Engineer — L3 Support
2 settimane fa
Lazio, Italia Eutelsat A tempo pienoA leading satellite connectivity provider is seeking a Technical Support Coordinator to be based in Italy or the UK.This role entails coordinating technical investigations on satellite system performance, enhancing service monitoring, and providing L3 support during escalations.The ideal candidate should possess a Master's degree in Telecommunications and...
Investigations Manager I, Investigations
2 settimane fa
Investigations Manager I, InvestigationsYou must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal.Remote Work RequirementA reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider.Internet and power back up must be available in case of connectivity/power outages.Your work area should be a private space in which you are not overlooked or disturbed.Your work area must be free of distractions such as barking dogs, television noise, music, children, etc.You must be able to devote full attention to the Amazon customer.Key job responsibilities- People Management:- Leading and developing a team of ***** investigations associates; responsible for the overall performance management, coordination, and evaluation of the team using both traditional and data-driven insights.- Develop and achieve performance goals and objectives aligned with network-wide vision, utilizing performance analytics tools to track progress.- Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; responsibilities include interviewing, implementing structured training programs, work allocation, and performance reviews supported by analytics tools.- Mentoring new managers and high-potential employees, including guidance on leveraging available technology and process improvement methodologies.- Leading Site Level initiatives; primary owner of functional responsibilities that impact overall site, with focus on implementing efficient digital solutions where applicable.- Communicating policies and updates to investigations associates through established channels and digital platforms.- Ensure compliance and consistency through systematic monitoring and documentation processes.- Business/Operations Management:- Management of SLAs using real-time tracking systems and performance dashboards.- Responsible for quality and productivity of assigned team, leveraging both traditional metrics and AI-assisted quality monitoring tools.- Developing and achieving performance goals through data-driven decision making and operational excellence.- Identifying customer issues through:- Analysis of customer feedback and trends- Implementing targeted solutions- Using available AI tools for pattern recognition- Building process improvements based on findings- Drive process improvement and continuous improvement culture through:- Traditional 'kaizen' and lean methodologies- Strategic automation where applicable- Data-driven process optimization- Cross-functional collaboration- Identifying and eliminating barriers to accuracy, productivity, and quality by:- Conducting regular process assessments- Implementing automated solutions for routine tasks- Using analytics to identify bottlenecks- Developing standardized operating procedures- Leveraging appropriate technology solutionBasic Qualifications- Education and Experience: Bachelor's Degree from an accredited university- 2+ years people leadership experience managing teams of ***** direct reports- Contact Center Operations experience.Leadership and Change Management: Demonstrated success in leading teams through process changes and improvements- Experience in developing and implementing standard operating procedures- Proven ability to coach teams on problem-solving methodologies- Communication: English language fluency.Ability to effectively communicate complex problems and solutions to various stakeholders- Experience in documenting and presenting process improvement initiatives- Process Improvement Expertise: Proven experience implementing process improvement methodologies- Knowledge of root cause analysis tools and techniques (5-Why, Fishbone diagrams, Pareto analysis)- Experience leading continuous improvement initiatives and measuring their impact- Analytical and Decision-Making: Strong analytical skills with ability to identify trends and patterns in data- Experience in performance tracking and metrics-based decision making- Capability to translate data insights into actionable improvementsPreferred Qualifications- Technical Skills: Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, pivot tables, and reporting- Experience with data visualization and process mapping tools- Demonstrated ability to use analytical tools for root cause analysis and problem-solving- Project Management: Understanding of project management methodologies and their practical application- Experience in leading cross-functional process improvement projects- Ability to manage multiple initiatives while maintaining operational excellenceOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Posted: January 29, **** (Updated about 2 hours ago)Posted: January 27, **** (Updated about 2 hours ago)Posted: January 27, **** (Updated about 2 hours ago)Posted: January 27, **** (Updated about 2 hours ago)Posted: February 2, **** (Updated about 3 hours ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr
