Salesforce Administrator

OverviewAt Nyman Turkish, our 35-plus years of success is a testament to not only our legal expertise but also our commitment to diversity, equity, and inclusion.We believe that a diverse team enriches our ability to serve our clients effectively and achieve maximum results in their case.As we seek new talent to join our Firm, we are particularly looking for individuals who are passionate about making a difference in people's lives and are eager to contribute to a workplace where everyone's voice is valued.If you share our vision of an inclusive, equitable work environment, we encourage you to apply for our current openingsAt Nyman Turkish, we pride ourselves on being anationally recognized"full-service" law firm specializing in California Workers' Compensation and Social Security Disability.Led by civil rights experts and Partners Jason Turkish, Jessica Turkish, Melissa Nyman, Spencer Nyman, and California Workers' Compensation Chair Brant Bruner, we've helped thousands of claimants recover tens of millions in benefits.Nyman Turkish offers unmatched representation for individuals with workplace injuries and disabilities.Our structure and workflows allow us to provide clients with personalized and efficient "boutique" representation at every step of the process.About the RoleThe Salesforce Administrator will support the ongoing development, maintenance, and optimization of our Litify based Salesforce platform.This is an excellent opportunity for someone looking to deepen their Salesforce expertise while contributing to a fast paced legal operations environment.You will work closely with our technical team to support 200+ users, enhance system functionality, and help drive forward high impact automation and process improvements.Key ResponsibilitiesSupport the administration of our Litify Salesforce environment, ensuring scalability, stability, and user accessibility.Perform daily administrative tasks such as user account setup, permission maintenance, report/dashboard creation, and Flow troubleshooting.Manage user support tickets professionally and efficiently, providing training and guidance to increase system adoption.Assist in evaluating declarative vs. programmatic solutions and gain hands on experience with Salesforce Flow, automation, release management, and product lifecycle.Help conduct system audits, maintain data integrity, and support role hierarchy, sharing rules, and permission set configurations.Contribute to platform optimization efforts, including integrations (telephony, workflow tools) and exploration of AI enhancements.Assist in preparing, testing, documenting, and executing Salesforce releases to the business.Maintain accurate documentation and uphold best practices across system governance.Stay up to date on new Salesforce features and serve as an internal resource for platform improvements.Required Skills & QualificationsMinimum 2 years of Salesforce administration and/or development experience.Experience with Litify or Salesforce Service Cloud strongly preferred.Ability to balance multiple tasks and projects in a fast paced environment.Strong analytical and problem solving skills with a proactive improvement mindset.Excellent written and verbal communication skills, including the ability to train users.Highly detail oriented with a strong commitment to security, data hygiene, and documentation.CompensationSalary Range: $70,000 – $100,000, depending on experience.Excellent work environment with opportunities for career growth within the firm.401(k) with 6% employer match.Paid holidays, PTO, sick time, and more.Equal Opportunity EmployerNyman Turkish is proud to be an Equal Opportunity Employer.We encourage applicants from all backgrounds—including but not limited to race, religion, color, national origin, sex, age, and disability—to apply.#J-*****-Ljbffr