Front Office Shift Leaderrooms Controller Sheraton Milan San Siro
1 settimana fa
Position SummaryAs Front Office Supervisor the successful candidate will be responsible for managing front office functions and supervising staff on a shift basis.The front office areas include Reception and Back Office staff and any concierge staff; in particular the successful candidate will supervise room allocation based on occupancy and guest requests.The candidate will work with the department manager and employees to ensure compliance with procedures and guest satisfaction.Candidate ProfileHigh school diploma or GED and / or two-year degree from an accredited university; two years of experience in guest services reception or a related professional area.Previous experience in the role and a fluent knowledge of both English and Italian are required.Main Work ActivitiesPerform check-in / check-out procedures guest management and related accounting.Provide support to guests based on their requests.Manage daily operations ensuring quality standards and meeting customer expectations on a daily basis.Handle complaints resolve disputes and resolve grievances and conflicts.Oversee staffing levels to ensure that customer service operational needs and financial goals are met.Provide operational support to the team.Interact with customers to obtain feedback on product quality service levels and overall satisfaction.Train staff and monitor adherence to all credit policies and procedures to reduce bad debt and discounts.Ensure that company policies are followed and that daily operations are completed according to standard operating procedures and local operating procedures (SOPs and LSOPs).Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Key SkillsElectrical Designing,Hr Internship,General Services,Immigration Attorney,AJAX,GsmEmployment TypeFull-TimeDepartment / Functional AreaCustomer ServiceExperienceyearsVacancy1At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity.We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates.We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.#J-*****-Ljbffr
-
Front Office Agent
2 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25177503 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The resource will be part of the Front Office department and will perform the following tasks: -...
-
Front Office Agent
2 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 24088803 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan,., Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...
-
Magazziniere - Sheraton San Siro
1 settimana fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 22188242 **Categoria la Posizione** Procurement, Purchasing, and Quality Assurance **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica...
-
Executive Housekeeper
2 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 22209339 **Categoria la Posizione** Housekeeping & Laundry **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una politica di pari...
-
Assistente Amministrativa
2 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 22209365 **Categoria la Posizione** Administrative **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...
-
IT Supervisor
2 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 22163259 **Categoria la Posizione** Information Technology **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una politica di pari...
-
Sous Chef
4 giorni fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 22128058 **Categoria la Posizione** Food and Beverage & Culinary **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una politica di pari...
-
Front Office Shift Leader
4 giorni fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25020772 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...
-
Front Office Shift Leader
4 giorni fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25020772 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...
-
Front Office Shift Leader
1 settimana fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25194774 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** **CANDIDATE PROFILE**: High school diploma or GED and/or two-year degree from an accredited...
