Customer Success Specialist
12 ore fa
About the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day.What you'll doSupport the Customer Success Lead with day-to-day customer inquiries via email and chatHelp troubleshoot basic issues using internal tools and escalate when neededAssist in creating and updating internal documentation and customer-facing help articlesIdentify recurring customer questions or friction points and share insights with the teamContribute to small process improvements that make customer support more efficientShadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou're currently studying or recently graduated in a field related to customer-facing roles (e.g. business, communications, operations, or similar)You have professional-level proficiency in Italian and strong working proficiency in English, both written and spokenYou enjoy solving problems and ask questions when something isn't clearYou're structured, organized, and pay attention to detailsYou can explain things simply and clearlyYou're curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando?We're building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly.You'll join a fast-moving, product-led team solving real problems for real customers.As an intern or junior team member, you'll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO.Your work will have an impact from day one.Hiring processWe keep things simple and focused:Intro call with the Customer Success Lead (30 minutes)Call with the CEO ****** minutes)Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV.
-
Customer Success Specialist
12 ore fa
Bardi, Italia Flottando A tempo pienoAbout the roleWere growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Customer Success Specialist at Flottando, youll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for...
-
Customer Success Specialist
4 giorni fa
Bardi, Italia Complaion A tempo pienoDescrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.? Tre caratteristiche principali :(i) Client-first.Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance(ii)...
-
Customer Success Specialist
1 settimana fa
Bardi, Italia Complaion A tempo pieno?? Descrizione rapidaAiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.??? Tre caratteristiche principali(i) Client-first.Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance(ii)...
-
Customer Success Specialist
1 settimana fa
Bardi, Italia Complaion A tempo pieno?? Descrizione rapida Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.??? Tre caratteristiche principali(i) Client-first.Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance(ii)...
-
Customer Success Specialist
4 giorni fa
Bardi, Italia Limolane A tempo pienoUn'azienda innovativa del settore mobilità cerca un Customer Success Specialist per il team di Milano.Il candidato ideale ha 5-10 anni di esperienza in ruoli simili e una forte passione per il successo del cliente.Sarai responsabile di garantire un'esperienza positiva sulla piattaforma, accompagnando i clienti nel loro percorso di digitalizzazione e...
-
Customer Success Specialist
2 giorni fa
Bardi, Italia Limolane A tempo pienoUn'azienda innovativa del settore mobilità cerca un Customer Success Specialist per il team di Milano. Il candidato ideale ha 5-10 anni di esperienza in ruoli simili e una forte passione per il successo del cliente. Sarai responsabile di garantire un'esperienza positiva sulla piattaforma, accompagnando i clienti nel loro percorso di digitalizzazione e...
-
Customer Success Manager
5 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers, drive...
-
Customer Success Manager
5 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers,...
-
Customer Success Manager
2 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers, drive...
-
Customer Success
7 giorni fa
Bardi, Italia Fedrigoni A tempo pienoA leading paper and packaging company is seeking a Customer Support Specialist based in Milan.You will play a crucial role in achieving sales targets by providing excellent customer service to clients in the Italian market.Candidates should have at least 4 years of experience in customer service or commercial roles, alongside strong knowledge in SAP, Excel,...
