Order Management

2 settimane fa

Ne, Italia Unox Australia A tempo pieno

Unox - Order Management #*****ApplyCampodarsego, Padova, ItalyFull-TimeCustomer ExperienceMain responsibilitiesEnsure the accurate and timely issuance of various documents related to the Back Office process.Develop and update operating procedures and guidelines related to the Back Office process.Plan tasks and activities to achieve customer service performance indicators.Handle customer inquiries via phone, email and fax.Work with the Finance department to solve problems related to invoices and payments.Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents).Accurately maintain customer database, master records, and sales contract files.RequirementsHigh school Diploma or graduate degree in Administration/Economics/Languages.Excellent knowledge of French and English.Customer service orientation.Proven problem-solving, analytical and decision-making skills.Entry-Level (

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