Freelancer Short-Term Rental Virtual Customer Assistant | Remote Job
19 ore fa
We are seeking a freelancer bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and addressing general requests. Experience in the hospitality sector and familiarity with digital tools are essential.The goal is to ensure quick responses, a professional tone, and clear communication, following provided procedures and templates.Schedule:Weekly rotation shifts from Monday to Sunday, ensuring Customer Support coverage from 9:00 a.M. to 11:00 p.M (CET)Key ResponsibilitiesManage guest messages via PMS and WhatsAppAssist guests during check-in and check-out processesRespond promptly and professionally to guest inquiriesFollow established procedures and communication templatesEnsure a smooth and positive guest experienceRequired Skills & ExpertiseCustomer SupportHospitality & TourismShort-Term Rental OperationsFluency in Italian and English (written and spoken)Excellent communication and time management skillsStrong familiarity with digital tools and online platformsAbility to work independently in a full-remote environmentWe are looking for freelancers or people willing to open a VAT number.Apply now
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Fixed Term Contract
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Sales Assistant Luxury Store Milano
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Sales Assistant Luxury Store Milano
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Montà, Italia Altro A tempo pienoSales Assistant – Luxury Store Milano – Barba Napoli Barba Napoli boutique located in the fashion quadrilatero of Milan seeks a Sales Assistant. The role involves welcoming and advising customers, guiding purchase decisions, providing high‑level service, and fostering loyalty through exceptional assistance.ResponsibilitiesProviding a welcoming and...
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Sales Assistant Luxury Store Milano
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Montà, Italia Barba Napoli A tempo pienoSales Assistant – Luxury Store Milano – Barba Napoli Barba Napoli boutique located in the fashion quadrilatero of Milan seeks a Sales Assistant. The role involves welcoming and advising customers, guiding purchase decisions, providing high‑level service, and fostering loyalty through exceptional assistance. Responsibilities Providing a welcoming and...
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Sales Manager
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Luxury Store Team Lead
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Montà, Italia Ami Paris A tempo pienoA caring fashion house is seeking an Assistant Store Manager for its new store in Serravalle.This role involves managing and motivating the sales team to meet KPIs, ensuring exceptional customer service, and overseeing store operations.The ideal candidate should have solid management experience in high-end fashion, strong interpersonal skills, and fluency in...
