Export Otd Specialist

Job Posting TitleExport OTD SpecialistThe challengeAn exciting opportunity has arisen to contribute to Haier Europe.The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.What you will doWorking within a team of Order to Delivery Specialists, the successful candidate with work with sales and logistics colleagues and the company's customers to ensure the smooth and effective processing of orders from receipt through delivery to cash collection.The candidate will be responsible for executing key activities of the Order to Delivery Cycle, including update of prices, promotions and customer data, processing delivery and collection orders, checking product availability and order details, booking deliveries and resolving any customer queries to ensure on time payments from customers and skilled on Letter of Credit and Cash Against Documents Management.Day to day responsibilitiesOrder to Delivery activitiesDaily processing of all orders receivedChecking of order details, delivery location, prices, quantitiesChecking product availabilityBooking of deliveries with customersInvoicingDelivery/customer dispute resolutionManage customer and price filesKeep price files updated with information received from sales teamsEnsure all customer data is correctProcess all customer claimsReturn Order with Credit/Debit NoteLiaise with customersOngoing management and update of order, delivery and invoicing processesProblem solving and dispute resolution of Order to Delivery issuesLiaise with internal colleaguesWorking with sales and finance teams to ensure smooth operation of Order to Delivery processWorking with supply chain and logistics to ensure customer demand can be fulfilled on time and in fullProvide feedback and analysis of issues and opportunities to support management controlWorking with Third Parties (Forwarder,