In-Store Operations Coordinator

2 settimane fa


Milano, Italia Altro A tempo pieno

In-Store Operations Coordinator - Milan (NEW OPENING)At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.It's a skill that we've been perfecting since ****, one empowered by our daring vision and entrepreneurial spirit.Together, each generation of employees honor our past while dreaming of our future.We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy.Overview:For the new store located in Galleria Vittorio Emanuele in Milan, we are currently recruiting for anOperations Coordinatorto continue to deliver the Tiffany Experience to each client.AsOperations coordinator you will:Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquetteAchieve store operational excellence KPIs and drive team compliance withTiffany and LVMHproceduresEnsure pristine storepresentation and support the team with effective operational organization on all services by (e.g., hospitality, personalization, service, catering, styling & gifting, etc.) to deliver an elevated experienceBe accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.)Support store opening / closing procedures (key holders), workforce planningContribute to an inclusive and supportive team environment, centered on the belief that People Make the DifferenceExercise resilience through new challenging assignments and celebrate innovation when adopting new ways of workingExhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of JoyPropose effective improvements toStore Leadershipwhen facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoptionRequired Qualifications:4-5 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.Strong Analytical skills.Proficient in Microsoft Word and Excel.Ability to work retail store hours as necessary, including nights, weekends, and holidays.Organized and detail oriented.Flexibility to perform different tasks based on day-to-day business needs.Authorization to work in the United States or in the country where the position is based.Advanced in Italian and English.Desired Qualifications:A college/university degree.Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.#J-*****-Ljbffr



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