It Intern

1 settimana fa

Milano, Italia Istituto Marangoni A tempo pieno

We are looking for an enthusiastic IT Intern to join our team and gain hands-on experience in technical support and IT systems management. This internship offers the opportunity to learn how to provide technical assistance to both students and colleagues, while supporting activities related to IT systems, business applications, and innovative solutions.The Intern will support the Tutor and the team in the following activities:Manage ticketing and project management toolsParticipate in continuous improvement initiatives to enhance system reliability, performance, and security in coordination with technical teamsAssist in testing activitiesInstall and configure hardware and softwareSupport the implementation and management of business applicationsDefine and monitor data backup and recovery proceduresProvide help desk and technical supportManage IT issues in SchoolsPerform routine maintenance of business systems and infrastructureEducation and skillsDiploma in IT or Bachelor's Degree in Computer ScienceGood knowledge of main operating systems and IT systems functionalityProactive, practical, and problem-solving mindsetStrong interpersonal skills and customer support orientation

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