Resident Engineer
2 settimane fa
2 days ago Be among the first 25 applicantsDirect message the job poster from NETS-International GroupWe are seeking a highly skilled and experienced Resident Engineer to oversee and optimize our on-site operations.This permanent role requires a proactive individual with a strong technical background and proven ability to drive improvements in efficiency, safety, and performance.Key ResponsibilitiesEnd-to-End Trouble Ticket Resolution: Based at the Technical Operations Center (TOC) on a rotational shift schedule, this role serves as the critical bridge between the customer and L2/L3 support teams.Monitoring and ensuring SLA-compliant ticket acceptance.Executing initial case triage based on customer input.Assigning cases to the correct L2 or L3 support domain or soliciting further details.Actively facilitating and driving the ticket resolution process to completion.Operational Excellence: Provide expert guidance and hands-on support to operations teams to maintain network stability, performance, and security.Stakeholder Engagement: Coordinate closely with engineering teams, service providers, and operations leadership to align designs and deployments with project timelines and evolving requirements.Issue Resolution: Act on complex network incidents, ensuring rapid diagnosis and resolution to protect critical services.Documentation & Handover: Produce and maintain comprehensive documentation, including implementation guides and operational runbooks to support seamless handover to operations.Continuous Improvement: Identify opportunities to optimize designs, tools, and processes, leveraging lessons learned from previous large-scale network deployments.Required QualificationsMinimum 5+ years in telco operations or service delivery, ideally within large-scale or high-availability environments.Proven experience in troubleshooting and supporting Core & Edge networks, SD-WAN, LAN/WLAN, and security solutions.Strong knowledge of network monitoring, incident management, and operational support processes.Ability to lead and coordinate multi-vendor and cross-functional teams in time-critical projects.Excellent communication skills to interface effectively with technical teams and senior stakeholders.Preferred QualificationsPrior experience supporting international or large-scale operations (enterprise, telecom, or service provider).Certifications in relevant technologies (e.G., Cisco CCIE, Juniper JNCIP, or JNCIE).Experience with ServiceNow or similar ITSM tools.Deep understanding of troubleshooting Core & Edge network architectures, Wi-Fi concepts, and security integration.Proficiency with network monitoring and management tools.Ability to create and interpret network diagrams, documentation, and operational playbooks.Seniority levelMid-Senior levelEmployment typeContractJob functionInformation TechnologyIndustriesIT Services and IT Consulting and TelecommunicationsReferrals increase your chances of interviewing at NETS-International Group by 2xGet notified about new Resident Engineer jobs in Greater Milan Metropolitan Area.We're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.#J-*****-Ljbffr
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Resident Engineer
1 giorno fa
Lazio, Italia Nets-International Group A tempo pieno2 days ago Be among the first 25 applicantsDirect message the job poster from NETS-International GroupWe are seeking a highly skilled and experienced Resident Engineer to oversee and optimize our on-site operations.This permanent role requires a proactive individual with a strong technical background and proven ability to drive improvements in efficiency,...
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Resident Engineer
5 giorni fa
Lazio, Italia Altro A tempo pienoAt Net Witness , we empower organizations to detect, respond to, and neutralize cyber threats in real time.Our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats.We are looking for a Resident Engineer to work on-site with our...
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Resident Engineer
4 giorni fa
Lazio, Italia Altro A tempo pienoResident Engineer (2 positions available, L3) JoinComgentas a Resident Engineer.Two L3-level positions are open.ResponsibilitiesEnd-to-End Trouble Ticket Resolution: act as the critical bridge between the customer and L2/L3 support teams, including monitoring and ensuring SLA-compliant ticket acceptance, executing initial case triage, assigning cases to the...
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Resident Engineer
1 settimana fa
Lazio, Italia Partner One Capital A tempo pienoAtNetWitness, we empower organizations to detect, respond to, and neutralize cyber threats in real time.Our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats.We are looking for aResident Engineerto work on-site with our...
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Resident Engineer
1 settimana fa
Lazio, Italia Partner One Capital A tempo pienoAtNetWitness, we empower organizations to detect, respond to, and neutralize cyber threats in real time. Our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats.We are looking for aResident Engineerto work on-site with our...
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Onsite Enterprise Cyber Defense Engineer – Rome
2 settimane fa
Lazio, Italia Iperium A tempo pienoA leading cybersecurity provider in Italy is seeking a Resident Engineer to work onsite with enterprise customers.In this role, you'll provide cybersecurity expertise, conduct security assessments, and respond to threats in real-time.Ideal candidates possess a Bachelor's in Computer Science and relevant certifications like CISSP or CEH.You'll enhance...
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Devops Engineer
2 settimane fa
Lazio, Italia Altro A tempo pienoProxima è un gruppo di aziende con skill funzionali e tecnologiche innovative, che mettono a fattor comune la propria esperienza in un'offerta congiunta di sviluppo di soluzioni all'interno della nostra Software Factory.Offriamo consulenza e servizi di Application Management e Quality Assurance.Chi cerchiamo?DevOPS Engineer (3 anni di esperienza nel...
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Devops Engineer
1 settimana fa
Lazio, Italia Proxima Group A tempo pienoProximaè un gruppo di aziende con skill funzionali e tecnologiche innovative, che mettono a fattor comune la propria esperienza in un'offerta congiunta di sviluppo di soluzioni all'interno della nostra Software Factory.Offriamo consulenza e servizi di Application Management e Quality Assurance.Chi cerchiamo?DevOPS Engineer (3 anni di esperienza nel...
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Devops Engineer
14 ore fa
Lazio, Italia Proxima Group A tempo pienoProxima è un gruppo di aziende con skill funzionali e tecnologiche innovative, che mettono a fattor comune la propria esperienza in un'offerta congiunta di sviluppo di soluzioni all'interno della nostra Software Factory.Offriamo consulenza e servizi di Application Management e Quality Assurance.Chi cerchiamo?DevOPS Engineer (3 anni di esperienza nel...
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Software Developer/Engineer
2 settimane fa
Lazio, Italia Ion A tempo pienoSoftware Developer/Engineer - Graduate Development ProgramJoin to apply for the Software Developer/Engineer - Graduate Development Program role at ION.About The JobOur Graduate Program (aka Leadership Development Program) for Software Developers and Engineers is a three-year career acceleration program crafted for new graduates who share our passion for...
