Senior Lounge Receptionist

7 giorni fa

Lazio, Italia Zuma Restaurants A tempo pieno

As a Senior Lounge Receptionist at Zuma, you'll lead the way in creating a seamless, vibrant atmosphere, ensuring every interaction is smooth and every detail is flawless. Be the first smile and the driving force behind unforgettable guest experiences at ZumaZuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the "eternal city", this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection.Life at ZumaJoining Zuma means becoming part of an inclusive global community that lives by three core values:Honor the Mastery - we celebrate every detail, always striving for perfection– putting pride into everything we doDo Unto Others - we support each other to be at our best, treating every team member and guest with warmth and opennessEmbrace the Energy - we bring passion and positivity to everything we doMain DutiesYour key responsibilities will include:Deliver exceptional, energetic service that leaves a lasting impression on every guestBe the expert on the menu and allergens, confidently guiding guests through their choicesTake charge of reservations and deposits, keeping everything running like clockworkKeep the reception area sparkling and welcoming, setting the tone for a great experienceInspire and support junior reception staff, creating a dynamic, high-performing teamShare guest feedback and operational updates with management to keep the energy and standards high What We Look ForOur ideal candidate embodies our values and brings:A genuine love for culinary experiences & a passion for Japanese cuisineProven experience as a senior receptionist in a luxury high-volume restaurantAn approachable, motivational leader who thrives in nurturing team talentAdept at handling reservations, guest inquiries, and managing peak service times with ease BenefitsWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.As part of our team, you'll enjoy:World-Class training, designed to inspire and educateGlobal opportunities, experience hospitality around the globe with our five incredible brandsFamily Meals are shared dailyRewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount, enjoy exclusive discounts across the Azumi group, worldwide Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.

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