Senior Site Reliability

OverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.The company is a pioneer of global distributed collaboration, with ****+ colleagues in 75+ countries and very few office-based roles.Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder-led, profitable, and growing.We are hiring aSenior Site Reliability / Gitops Engineerto our Information Systems (IS) team.This role is an opportunity for an "automation-first" senior technologist with a passion for Linux to build a career with Canonical and drive success with those leveraging Ubuntu and open source products.If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, you will enjoy working with some of the best people in the industry at Canonical.Job SummaryThe IS team at Canonical supports and maintains all of Canonical\'s IT production services.The team runs services used by over 60 million Ubuntu users.As a Senior SRE & Gitops engineer you\'ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds.We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical\'s leading products for software operation automation.In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they\'re based on by providing critical feedback to developers on how their products operate at scale.This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.You\'ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical\'s customers and the Ubuntu Community.ResponsibilitiesDrive the development of automation, Gitops in your team as an embedded tech leadClosely collaborate with the IS architect to align your solutions with the IS architecture visionDesign and architect services that IS can offer to the organization as productsApply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processesAutomate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systemsMaintain operational responsibility for all of Canonical\'s core services, networks, and infrastructureDevelop skills in troubleshooting, capacity planning, and performance investigation, setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and servicesProvide assistance and work with globally distributed engineering, operations, and support peersBe given uninterrupted development time to focus on larger projects and automation of manual tasksShare your experience, know-how and best practices with other team members in design sessions, mentorship and collaborationCarry final responsibility for time-critical escalationsWhat we are looking forA modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.A product mindset thriving to develop products rather than solutions.Python software development experience, with large projectsExperience working with Kubernetes or other container orchestration systems.Proven exposure to manage and deploy cloud infrastructure with code.Practical knowledge of Linux networking, routing, and firewallsAffinity with various forms of Linux storage, from Ceph to DatabasesHands-on experience administering enterprise Linux serversExtensive knowledge of cloud computing concepts and technologiesBachelor\'s degree or greater, preferably in computer science or related engineering fieldAble to communicate clearly and effectively in English over email, chat, video or voice calls and in-personMotivated and able to troubleshoot from kernel to web, and willing to ask others when appropriateA willingness to be flexible and able to learn new things quicklyBe inspired by the needs of fast-changing environmentsHappy to work within distributed teamsBe passionate and familiarized about open-source, especially Ubuntu or DebianWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide.We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance.In addition to base pay, we offer a performance-driven annual bonus or commission.We provide all team members with additional benefits which reflect our values and ideals.We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveTeam Member Assistance Program & Wellness PlatformOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source.As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.We recruit on a global basis and set a very high standard for people joining the company.We expect excellence; in order to succeed, we need to be the best at what we do.Most colleagues at Canonical have worked from home since our inception in ****.Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.We are proud to foster a workplace free from discrimination.Diversity of experience, perspectives, and background create a better work environment and better products.Whatever your identity, we will give your application fair consideration.#J-*****-Ljbffr