Email Deliverability Manager

Email Deliverability Manager - Our CompanyAt Quantum, we connect global brands with high-intent consumers.We turn intent into action and complexity into clarity.Our Mission is clear, to help smarter, faster buying decisions.Our vision, to be the world's most used digital comparison service, delivering value and simplicity to millions.We drive growth through data-driven affiliate marketing built for performance from day one.Every campaign is measurable, optimised in real time, and designed to scale.With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge.We drive confident decisions and growth in regulated and high-growth sectors.We've helped ambitious brands grow faster, smarter, and globally.The RoleWe're looking for an experienced email delivery specialist to join our team and improve our current processes as well as introduce new ideas and initiatives.This role will focus on ensuring we're getting the most out of our current customer base by ensuring we're delivering our campaigns to inboxes as effectively as possible.It will also work closely with the CRM team and help develop both our segmentation model and campaign frequency to maximise revenue.Key ResponsibilitiesEmail Deliverability & Performance MonitoringMonitor and analyse email deliverability metrics (bounce rates, open rates, spam complaints).Own key deliverability reporting and provide insights on performance trends.Conduct audits of email campaigns and infrastructure for compliance and optimisation.Sender Reputation ManagementTrack and manage sender reputation, including feedback loops, spam complaints, and bounce details.Investigate and resolve email delivery issues by liaising with ISPs, blocklists, and anti-spam providers.Develop proactive strategies to prevent deliverability issues from impacting email performance.Best Practices & ComplianceEnsure compliance with industry regulations (e.g., GDPR, CAN-SPAM) and ISP guidelines.Stay up to date with email marketing trends, ISP behaviors, and anti-spam regulations.Collaborate with teams to implement best practices for email sending, list hygiene, and segmentation.Build, test, and deploy email campaigns, ensuring templates are responsive and accessible.Manage audience segmentation, personalisation, and dynamic content to enhance engagement.Conduct A/B testing to optimise email performance.Technical & Operational ManagementAssist with email server configuration and IP management.Monitor and troubleshoot technical issues, managing suppression lists effectively.Work closely with marketing teams, copywriters, and designers to align email strategies with business goals.Share performance insights in a clear and actionable way for team members.Provide recommendations to improve email deliverability and engagement.Requirements3+ years of work experience in an analytic, data-driven email roleExperience working with ESP serving medium to large sendersProven track record of investigating and resolving technical problemsExperience with IP/domain Warming UpTesting and analysis tools, like Litmus, Return Path, EDS, Google Postmaster Tools and SNDSDNS, IPs and other networking conceptsAbility to interpret antispam rules of all major mailbox providersGood to haveExperience working with deliverability in igamingKnowledge of Adobe campaignAbout You:You are focussed on outcomes over outputComfortable taking ownership & accountability for deliverablesPossess a winning mentality and strive to make QiH succeedFind solutions to new challenges as they arriveYou are resilient in the face of changeBuild reusable processes to allow us to scale our business effectivelyYou have a Test, Learn and Optimise mindsetData led and use it in your processes and decision makingYou thrive when working as part of a teamComfortable in a fast-paced environmentHave excellent written and verbal English skillsLast but not least, you'll have no egoWhat You'll GetCompany Bonus SchemeHybrid Working (3 days in office)Private Health Care (Bupa)Travel InsuranceMarket Leading Training ProgrammeRecognition & Reward SchemeAnnual Company Conference (previous destinations Vienna, Bologna, Dubrovnik and Thessaloniki)Regular Happy Hour / Team LunchesFree Coffee, Drinks & SnacksWhat's the next step?Our hiring process ensures we're recruiting the right people for the role.We ensure that people are as suitable for us as we are for them.If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at#J-*****-Ljbffr