Technical Account Manager

This position is posted by Jobgether on behalf of a partner company.We are currently looking for a Technical Account Manager - SSP in Bulgaria.In this role, you will be responsible for the technical success of publisher partners using a leading Supply-Side Platform (SSP) for web and mobile apps.You will ensure smooth integrations, optimize revenue performance, and provide expert guidance on technical solutions.This position requires collaborating with internal teams and clients, troubleshooting complex issues, and contributing to the platform's ongoing improvement.You will work in a fast-paced, autonomous environment, where your technical expertise and problem-solving skills will directly impact partner satisfaction and business outcomes.The role offers the opportunity to work remotely while being part of a dynamic, growth-oriented team.Accountabilities:- Lead the technical integration and onboarding of new web and mobile app partners onto the SSP- Provide technical consultancy to publishers, advising on implementation strategies to maximize performance- Act as the primary technical point of contact for assigned partners, managing inquiries and escalations- Troubleshoot complex integration and technical issues, ensuring minimal impact on revenue- Maintain internal and external technical documentation and SOPs for integrations and troubleshooting- Collaborate with Sales, Account Management, Product, and Engineering teams to translate client needs into actionable solutions- Analyze and optimize platform performance, driving measurable results for publishersRequirements:- 5+ years of experience in SSP, ad tech, or related technical account management roles- Strong experience in technical troubleshooting and complex integration projects- Proficiency in data-driven decision-making and performance analysis- Excellent communication skills in English and French- Ability to work autonomously in fast-moving, cross-functional environments- Customer-oriented mindset with a solutions-driven approach- Comfortable collaborating with technical and non-technical stakeholdersBenefits:- Fully remote role with flexibility to work from anywhere in Europe- Opportunity to work with a cutting-edge ad tech platform and influence technical solutions- Collaborative, innovative, and fast-paced team culture- Career development support including training, internal mobility, and regular performance feedback- Additional rest days (RTT) to support work-life balance- Comprehensive health and pension plans for you and your family- Meal benefits (Swile card) and partial public transit reimbursement- Social events and team-building activities to foster community and engagementWhy Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the bestData Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer.This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR).You may exercise your rights (access, rectification, erasure, objection) at any time.#J-*****-Ljbffr