Night Duty Manager
1 settimana fa
Part of Marriott International, Casa Brera, a Luxury Collection Hotel in Milan is recruiting a Night Duty Manager.Reporting to the Director of Front of the House, the Night Duty Manager oversees all property operations during the overnight shift, ensuring the highest levels of hospitality and service.This is a fixed-term contract starting early March.About the PropertyLocated near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood.The hotel features 101 guestrooms and 15 suites, including the refined Milanese Suite, and is a gateway to Milanese history, art and culture.Guests can enjoy a rare sky bar and restaurant, Etereo, a rooftop pool, and panoramic views along with exceptional gastronomy.Breakfast options and classic Milanese aperitivo are also available.ResponsibilitiesRepresent property management in resolving any guest or property related situation during the night shift in full autonomy.Manage the flow of questions and direct guests accordingly.Serve as Guest Relations Manager / Front Desk Manager and handle the tracking of service issues.Complete end-of-day activities including posting charges to accounts, running night audit backup, and rolling the date.Oversee property operations, coordinate engineering, housekeeping, security and food & beverage operations, and act as the point of reference for any emergency.Conduct regular inspection tours of the entire facility and participate in investigations of associate and guest accidents.Maintain a strong working relationship with all departments to support night property operations and expedite resolution of any problems.Ensure employees are in proper uniform and groomed, work in a safe environment, and achieve guest tracking and employee survey goals.Send daily MOD night report to all departments and aim to improve service performance.Process all guest check-ins, check-outs and walk-in reservations using Opera, manage room keys, and secure valid payment.Intervene in any guest or associate situation to ensure integrity of the property, guest satisfaction and associate well-being.Engage in continuous improvement by responding to guest complaints, recording issues and participating in corrective action plans.Qualifications1–2 years experience in a management position in guest services, front desk or related professional area.Knowledge of luxury and lifestyle hospitality standards and operating procedures.Knowledge of Opera (POS).Fluent Italian and English; any additional language is a plus.Regular availability to work the night shift.What we offerWork alongside award-winning, experienced hospitality professionals.Discounted room nights, meals and spa access in more than 9,000 hotels worldwide.5-Euro breakfast when staying in any European hotel.Performance and recognition programs and wellness and sustainability initiatives.World-class training and development programs tailored to enhance your skills and help you grow within the Marriott family.BenefitsEmployee discount program for rooms, meals and spa.Well-being initiatives and health club access.Internal promotion opportunities within Marriott International.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.#J-*****-Ljbffr
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Night Duty Manager – Luxury Milan Hotel
3 settimane fa
milano, Italia Hotel Domani A tempo pienoA luxury hotel in Milan is seeking a Night Duty Manager to oversee operations during the night shift. The successful candidate will manage guest-related issues, ensure the highest service standards, and lead the night team. Candidates should have 1-2 years of experience in hospitality management, fluency in Italian and English, and knowledge of hospitality...
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Luxury Night Duty Manager
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Night Duty Manager
1 settimana fa
Milano, Italia Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoPart of Marriott International, Casa Brera, a Luxury Collection Hotel in Milan is recruiting a Night Duty Manager. Reporting to the Director of Front of the House, the Night Duty Manager oversees all property operations during the overnight shift, ensuring the highest levels of hospitality and service. This is a fixed‑term contract starting early March....
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Luxury Night Duty Manager — Guest
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Milano, Italia Casa Brera - A Luxury Collection Hotel, Milan A tempo pienoA luxury hotel in Milan is seeking a Night Duty Manager to oversee operations during overnight shifts.The role requires 1–2 years of management experience in guest services, fluent Italian and English, and knowledge of luxury hospitality standards.Responsibilities include managing guest relations, handling service issues, and ensuring proper operations in...
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Luxury Night Duty Manager — Guest
1 settimana fa
Milano, Italia Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoA luxury hotel in Milan is seeking a Night Duty Manager to oversee operations during overnight shifts. The role requires 1–2 years of management experience in guest services, fluent Italian and English, and knowledge of luxury hospitality standards. Responsibilities include managing guest relations, handling service issues, and ensuring proper operations...
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Night Duty Manager
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Milano, Italia Casa Brera A tempo pienoCasa Brera, è un prestigioso hotel parte del brand The Luxury Collection, appartenente al Gruppo Marriott International. The Luxury Collection attende coloro che desiderano non solo scoprire una nuova destinazione, ma viverla, conoscere i suoi segreti ed esplorarla proprio come un abitante del posto. Ogni proprietà unica è intrinsecamente collegata al...
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Night Duty Manager
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Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25192063 **Job Category**Rooms & Guest Services Operations **Location**Casa Brera a Luxury Collection Hotel Milan, Piazzetta M Bossi No 2, Milan, Milan, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Management Part of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan...
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Night Duty Manager...
5 ore fa
Milano, Italia Casa Brera A tempo pienoCasa Brera, è un prestigioso hotel parte del brand The Luxury Collection, appartenente al Gruppo Marriott International.The Luxury Collection attende coloro che desiderano non solo scoprire una nuova destinazione, ma viverla, conoscere i suoi segreti ed esplorarla proprio come un abitante del posto.Ogni proprietà unica è intrinsecamente collegata al...
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Night Duty Manager
2 settimane fa
Milano, Lombardia, Italia Jobbit A tempo pienoHoscoPart of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Night Duty Manager.Reporting to the Director of Front of the House, the Night Manager on duty oversees all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided.This is a fixed-term...
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Night Duty Manager
3 giorni fa
Milano, Lombardia, Italia Casa Brera, a Luxury Collection Hotel, Milan A tempo pienoDescrição da FunçãoPart of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Night Duty Manager.Reporting to the Director of Front of the House, the Night Manager on duty oversees all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided.This...
