Sr Finops Analyst

1 giorno fa


Milano, Italia Amazon A tempo pieno

Sr FinOps Analyst - AR, Finance OperationsGAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers.As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts, and drive monthly collection targets.The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.Key Job ResponsibilitiesUnderstanding of Accounts Receivables processFollow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolioMaintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are clearedMonitor high-risk accounts and ensure timely escalation of challenges to managementContinually look at ways to improve the customer experienceAssist in streamlining and improving the accounts receivable process by identifying areas of improvementMeet the monthly productivity goalsBasic QualificationsBachelor's degree in accounting and commerce (B. Com)Preferred Qualifications3+ years of finance operations/shared services, accounts payable, accounts receivable (collections) or general ledger experienceKnowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.#J-*****-Ljbffr


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