Clinical Trial Liaison Manager

At Recordati, we are united by a clear purpose: unlocking the full potential of life. With a century of history behind us, we are building the next chapter of our journey, continuing to grow while keeping patients at the centre of all we do.

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What drives us is a shared belief that health, and the opportunity to live life to the full, should be within reach for everyone. This brings energy to our work, shaping how we support each other and show up every day. Our values – Better Together, Never Settle and Always Deliver – reflect this mindset, helping us to keep improving and make a meaningful difference.

Above all, these values bring to life our promise to everyone at Recordati, you can unlock your full potential. We know that people thrive when they can be themselves, are trusted and supported, and are given the opportunity to grow and make a meaningful contribution.

Are you ready to unlock your full potential?

Job Purpose

The Clinical Trial Liaison Manager (CTLM) is responsible for site performance, trial delivery and Sponsor oversight across assigned countries. The CTLM ensures timely, high‐quality clinical trial execution, with a strong focus on patient recruitment, protocol adherence, regulatory compliance, and data quality.

Acting as the primary Sponsor representative ("face of Recordati") at site level, the CTLM builds and maintains strong relationships with Principal Investigators (PIs) and site teams, supports study start‐up and recruitment, and provides in‐field oversight of CRO activities—particularly CRA performance—as part of Recordati's Sponsor oversight responsibilities. The CTLM serves as a key escalation point for site and investigator issues, including unresolved CRO matters, ensuring timely communication to the appropriate Recordati stakeholders.

The role provides hands‐on operational and engagement support to sites, CRO CRAs and trial teams to enable successful trial conduct and sustained site performance. Working in close collaboration with cross‐functional project teams, the CTLM ensures adherence to project plans, GCP, regulatory requirements, SOPs and company policies, contributing to Recordati's positioning as a Sponsor of choice.

Key ResponsibilitiesSite Performance & Recruitment

• Acts as Recordati's Sponsor ambassador at site level, fostering long term, trust based relationships with PIs and site staff.
• Drives patient recruitment by engaging directly with PIs, understanding site specific enrolment strategies, and supporting recruitment acceleration initiatives.
• Works closely with CRAs and site coordinators to ensure alignment on enrolment plans and site priorities.
• Facilitates collaboration across departments within trial sites to optimise patient identification and enrolment.
• Proactively monitors recruitment metrics and identifies and mitigates risks to enrolment timelines.

Sponsor & CRO Oversight

• Provides Sponsor oversight of CRO monitoring activities, with a particular focus on CRA performance and adherence to study processes.
• Conducts Sponsor Oversight Visits (SOVs) and study progress visits to ensure compliant, high quality monitoring (e.g. SDV, issue management).
• May attend PSVs, SIVs, IMVs and COVs, as defined in collaboration with the Lead Clinical Study Manager (CSM).
• Conducts motivational / booster visits when required to re energise site engagement and performance.

Quality, Compliance & Issue Management

• Ensures data quality and data integrity through on site and remote data review, in compliance with ICH GCP and local regulations.
• Proactively identifies operational and site level issues, driving timely resolution and escalating risks to the Lead CSM as appropriate.
• Serves as a site escalation point for investigator concerns, ensuring effective Sponsor follow up and resolution.
• Maintains accountability for long term site partnerships, providing local intelligence and insights to the study team.

Communication & Cross functional Collaboration

• Establishes regular engagement with PIs to discuss study progress, recruitment plans, and scientific or operational questions.
• Reports site status, performance insights, risks and mitigation strategies to the Lead CSM.
• Works across multiple trials within the assign