Voice Network Operation Engineer

WHO WE AREWe are Fastweb + Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high-performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines. We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions.

We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development. WHAT IT MEANS TO BE PART OF FASTWEB + VODAFONEWhat will you find at Fastweb + Vodafone? Our values
- Spark Passion, Aim High, Stand True
- guide our daily work. Together, we create an environment where every person can make a difference.

Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level. BELONGING & INCLUSIONYou work in an open and collaborative environment where your ideas matter and differences are a strength. IMPACTGrow and make an impact
- Continuous learning and development, meaningful feedback, constructive dialogue, and high-impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark.

Feel good, work better
- FLEXIBILITY & WELLBEINGFLEXIBILITY & WELLBEINGYou have smart working, a shorter workweek, "no clock-in" and "yes to trust and goals." Your wellbeing and work-life balance come before everything else. SUSTAINABILITY & CUSTOMERWe do things that matter
- SUSTAINABILITY & CUSTOMER Sustainable choices and a customer-first approach: with our technology, your work has a real impact on Italy and on the future. YOUR BENEFITSGrowth and development Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future.

Flexibility and time for yourself You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter, and benefit from a shorter workweek with Friday afternoon off.

Parenthood Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options.

Study and education Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA).
Wellbeing Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events.

Bonus and welfare A performance bonus that you can convert into welfare benefits, with an additional company contribution. WHO ARE WE LOOKING FOR?At Fastweb + Vodafone, we are looking for a Voice Network Operation Engineer for the Team Voice Services Operations In Fastweb + Vodafone stiamo cercando un Voice Network Operations Engineer per la funzione Services Platforms del Team Technology&Security Il tuo obiettivo è garantire un servizio voce impeccabile per i nostri Clienti attraverso la gestione e l'ottimizzazione delle piattaforme di telefonia fissa (Softswitch, SBC, Registrar). In un ambiente dinamico puoi metterti alla prova e incrementare le tue competenze tecniche, collaborare strettamente con i team che gestiscono le componenti mobile (IMS, SCP) e di Rete Intelligente per garantire la perfetta integrazione dei servizi. DESCRIZIONE DEL RUOLO In qualita' di Voice Network Operations Engineer le tue attivita' e responsabilita' saranno le seguenti: Gestire le piattaforme core di telefonia fissa (Softswitch Classe IV, IMS, SBC, Rete Intelligente)Supportare le attività di monitoring, change, release e security sui sistemi voceGarantire la continuità del servizio, intervenendo su anomalie evidenziate da allarmi, KPI e segnalazioni dei clientiCollaborare con il team di Cyber Security per la gestione degli incident e l'analisi delle vulnerabilitàPartecipare a tavoli di progetto con ingegneria e fornitori per il rilascio di nuove architetture di rete, dallo sviluppo fino al roll-outREQUISITI ESSENZIALILaurea in Ingegneria delle Telecomunicazioni o discipline STEMEsperienza pregressa nella gestione di reti voce, in particolare su piattaforme di telefonia fissaOttima conoscenza dei protocolli SIPConoscenza dei Sistemi Operativi Linux/Windows e ambienti di rete (es. Cisco-like)Preferibile conoscenza di ulteriori protocolli (es. ISUP, Diameter, Camel, MAP) e di architetture IMSPreferibile esperienza pregressa in ruoli di Network Operations (NOC/GNOC)Disponibilità alla reperibilitàBuona conoscenza della lingua ingleseOTHER INFORMATIONContract: PermanentWorking Hours: Full timeApplicable collective agreement (CCNL): TelecommunicationsWORK LOCATION Preferred: Milano, Roma + hybrid working modelWe are committed to being an inclusive workplace and to ensuring equal