Italian Speaking Customer Service Agent For Vinted

2 giorni fa

Rome, Lazio, Italia Altro Tempo pieno

Italian Speaking Customer Service Agent For Vinted
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in the European recruitment and BPO sector, we pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.

Job Overview
We are currently seeking a motivated professional for an Italian Speaking Customer Service Agent For Vinted position in Greece. This role within the customer support services industry offers the perfect blend of career advancement and the chance to live in one of Europe's most vibrant destinations while supporting one of the world's leading fashion marketplaces.

Key Responsibilities

Provide high-quality support to Vinted users via email, chat, and phone channels

Ensure excellence in the customer support services industry by resolving user inquiries regarding transactions, shipping, and account management

Maintain a professional, empathetic, and helpful tone in all communications with the Italian-speaking market

Collaborate with internal teams to ensure platform safety and consistent user satisfaction

Stay updated on service policies to provide accurate and efficient guidance to customers

Manage user issues with precision, contributing to the overall positive reputation of the client brand

Participate in regular team briefings to align on service quality goals and performance KPIs

Requirements

Native or fluent Italian (spoken and written)

Proficiency in English (working language)

Valid EU passport (mandatory)

Strong communication skills and a passion for customer support services

Ability to navigate digital platforms and multitask effectively

Previous experience in customer-facing roles is considered an advantage for these Italian-speaking jobs

Benefits
What We Offer

Competitive Monthly Salary

2 Extra Salaries Per Year (13th and 14th salary)

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight, transfer, hotel)

Monthly Performance Bonus

Access to world-class office facilities and a multicultural environment

Life in Greece
Relocating for jobs in Greece provides a unique opportunity to embrace a Mediterranean lifestyle characterized by world-famous sunshine, historic landmarks, and a welcoming culture. Working in Greece allows you to enjoy a balance between professional development and leisure, with stunning islands and beaches accessible for your downtime.

Our comprehensive relocation package makes your transition to Greece seamless and stress-free. From local Mediterranean cuisine to the unmatched quality of life found in Greece, you will find that living and working here is a truly rewarding experience for those seeking a new adventure.