Junior customer service
2 giorni fa
Tradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing tradition.Intelligence, imagination and intuition guide our strategic choices.To expand our workforce, we are looking for a Junior Customer Service & Digital Operations Specialist, t o support day-to-day customer care and e-commerce operations by managing key service tasks such as orders, returns, customer data updates and first-line interactions, contributing to the delivery of a luxury-level service in line with Santoni's brand values.Daily monitoring of orders and shipments, addressing issues or delaysManaging returns and post-sales communications across all channels (email, phone, chat)Handling customer master data and ensuring CRM/e-commerce platforms are always up to dateCoordinating with logistics and operations to support accurate documentation and flowsSupporting the Digital Concierge team with back-office needs and escalationsGenerating weekly KPIs and service quality reportsEnsuring brand tone and high-end experience in every customer interactionPrevious experience (even short-term) in e-commerce customer service, preferably in fashion/luxuryEducational background in languages, economics, marketing or similarStrong command of Microsoft Office, especially ExcelFamiliarity with CRM and e-commerce platforms (Salesforce Commerce Cloud, Hubspot, etc.)Fluency in Italian and English; other languages are a plus
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Junior Customer Service
7 giorni fa
Corridonia, Italia Santoni A tempo pienoJunior Customer Service & Digital Operations SpecialistTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence.Since **** we are Builders of beauty, with commitment and passion devoted daily to the realization of a project in which we have invested time and...
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Junior Luxury E-Commerce
7 giorni fa
Corridonia, Italia Santoni A tempo pienoA leading luxury brand is seeking a Junior Customer Service & Digital Operations Specialist in Corridonia, Italy.The role involves managing day-to-day customer care and e-commerce tasks, ensuring a high standard of service.Candidates should have previous e-commerce experience, a background in languages or marketing, and be fluent in both Italian and...
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Junior Customer Service
37 minuti fa
Corridonia, Italia Santoni A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence.Since **** we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior Customer Service
7 giorni fa
Corridonia, Italia Santoni A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since **** we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior customer service
7 giorni fa
Corridonia, Italia SANTONI A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior customer service
3 giorni fa
Corridonia, Italia SANTONI A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior Customer Service
1 settimana fa
Corridonia, Italia SANTONI A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior Customer Service
1 settimana fa
Corridonia, Italia Santoni A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since **** we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior Customer Service
1 settimana fa
Corridonia, Italia Santoni A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since **** we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Junior Customer Service
1 settimana fa
Corridonia, Italia Santoni A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since **** we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
