Enotourism & Hospitality Experience Lead

miscusi cerca una persona appassionata di ospitalità per formare i manager di sala su accoglienza, racconto del menù, abbinamenti e chiusure con dolce e caffè. Sarai responsabile di elevare lo standard tra i ristoranti, guidando lo storytelling della pasta e l’esperienza cliente. La persona selezionata formerà i responsabili, definendo la “ricetta di...

Ermenegildo Zegna Group in Milan is seeking a Learning Experience & Content Operations Specialist to join Accademia dei Maestri, the group function dedicated to fostering knowledge transfer and preserving expertise across brands. You will manage the Learning Management System, configure courses and paths, support learner journeys, and partner with HR, IT,...

Jobtailor in Milano, Italy is seeking a dedicated customer care professional to oversee high-priority and complex ticket workflows across email, chat, and other platforms. You will ensure compliance with channel SLAs, drive proactive outbound calls for insights, and coordinate with internal teams on escalations. You will transform customer pain points into...

Jobtailor in Milano, Italy is seeking a dedicated customer care professional to oversee high-priority and complex ticket workflows across email, chat, and other platforms. You will ensure compliance with channel SLAs, drive proactive outbound calls for insights, and coordinate with internal teams on escalations. You will transform customer pain points into...

Sonder is seeking Senior Front Desk Hospitality Agents for the Milano area. The role focuses on delivering exceptional guest service, guiding guests through a tech-enabled experience, and coordinating with on-site and remote teams to resolve issues promptly. The position requires strong hospitality experience, problem-solving skills, and the ability to work...

LVMH is seeking a Private Client Relations Specialist for the EMEA region to drive VIC strategy across stores, coordinating information flow and client journeys with precision and professionalism. You will support events, logistics and day‑to‑day operations in a fast-paced luxury retail environment, ensuring accurate data sharing, smooth client...

Prada Group's Marchesi 1824 unit in Milan seeks a Training Manager who defines and implements the Training & Customer Experience strategy across Italy and international markets. You will lead learning programs for Retail roles, shape the client journey, and partner with Store Management to develop teams and uphold luxury service standards. Fluent Italian and...

pObicà Mozzarella Bar cerca un Restaurant Manager/Direttore di Sala da inserire a Milano. Richiesta esperienza di 2–3 anni in contesti di ristorazione tradizionale o organizzata, con competenze di gestione del personale e supervisione di bar/cocktail bar. /ppLa persona selezionata sarà responsabile del rispetto delle direttive aziendali, gestione della...

Golden Goose cerca un Store Manager per guidare lo store di Milano e sviluppare un team motivato, offrendo un’esperienza cliente elevata e allineata ai valori del marchio. La figura gestirà KPI, relazioni con i clienti e l’implementazione di iniziative per aumentare la fedeltà al brand. Il ruolo richiede leadership, eccellenti competenze comunicative e...