Consultant (f/m/d)
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As a subsidiary of Porsche Informatik, Digilab Italia SRL, based in Verona, has a clear mission: to contribute to the development, implementation and support of the best IT solutions for the Volkswagen Group brands' retail network in the Italian market.
As part of Porsche Informatik, we are part of a global management consulting company that aims to support the digital transformation of the dealerships.
The consulting division is the link between the customers and the software development teams. We advise our customers (dealerships and importers/national sales companies) on the challenges of "Future Retail" and accompany the dealerships on their digital transformation journey. Together as a team, we analyze the business requirements in an IT solution-oriented manner, leveraging the broad portfolio of products and services, and execute the implementation of the identified IT solution.
Tasks & Responsibilities
Deliver / execute various Projects (e.g., preparing Dealerships for the go-live with new Dealer Management Systems or other applications)
Support tests and go-live migrations
Support the End-Users in the Dealerships in all areas (Sales, After Sales, Marketing and CRM, Finance and Accounting)
Analyze business processes and define requirements with Customers and possible other Third Parties
Produce Project and Software Release documentation
Contribute to the activity planning of the Development Teams
Oversee the activity of the Development Teams
Consult Customers and Dealer Users
Ensure cross-functional coordination, collaboration and information sharing with the other functional local and central Teams, e.g. Development, Release Management, Consulting, Management, Support
Skills & Qualifications:
Experience in project work and sub-project responsibility in previous projects
Interest in standardized working methods accompanied by appropriate tools (Jira, Confluence etc.)
Demonstrable project management abilities
Excellent verbal and written communication skills
Automotive retail process know-how and strong willingness to further develop it
High level of personal engagement and strong Customer orientation
Knowledge of Volkswagen Group IT retail applications is not a "must", but a "nice-to have"
Very good written and spoken English skills, additional languages are welcome
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