Lavori attuali relativi a Customer success manager - Rome - Sur Global
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Customer Success Manager
2 settimane fa
Rome, Italia DotForce Italia A tempo pienoRicerchiamo una risorsa da inserire come Customer Success Manager, che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALI- Gestione del portafoglio clienti e supporto continuativo post-vendita - Gestione dei rinnovi...
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Customer success manager
7 giorni fa
Rome, Italia Pentera A tempo pienoMust be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity...
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Customer Success Executive
4 settimane fa
Rome, Italia Plateform A tempo pienoPlateform cerca un Customer Success Manager Junior per il mercato italiano (remoto)PLATEFORM cresce. Abbiamo tante opportunità e non vogliamo che ci sfuggano, quindi cerchiamo una/un " Customer Success Manager Junior " che supporti il nostro percorso di crescita.Se sei interessata/o a candidarti, ti premettiamo due cose:- Riceviamo , ogni volta che...
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Customer success manager
1 settimana fa
Rome, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company, ricerca per azienda cliente nel settoreCyber Security un/a Costum Delivery Manager con solida esperienza in cyber security e project management, il cui obiettivo principale sarà garantire il successo del cliente lungo l'intero ciclo di delivery dei servizi.La figura sarà il punto di riferimento del...
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Customer Success Manager
2 settimane fa
Rome, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company, ricerca per azienda cliente nel settore Cyber Security un/a Costum Delivery Manager con solida esperienza in cyber security e project management, il cui obiettivo principale sarà garantire il successo del cliente lungo l’intero ciclo di delivery dei servizi. La figura sarà il punto di riferimento del...
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Customer Success Manager
2 settimane fa
Rome, Provincia di Roma, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company , ricerca per azienda cliente nel settore Cyber Security un/a Costum Delivery Manager con solida esperienza in cyber security e project management , il cui obiettivo principale sarà garantire il successo del cliente lungo l’intero ciclo di delivery dei servizi. La figura sarà il punto di riferimento del...
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Customer Success Manager
2 settimane fa
Rome, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company , ricerca per azienda cliente nel settore Cyber Security un/a Costum Delivery Manager con solida esperienza in cyber security e project management , il cui obiettivo principale sarà garantire il successo del cliente lungo l’intero ciclo di delivery dei servizi. La figura sarà il punto di riferimento del...
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Customer Success Manager
2 settimane fa
Rome, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company , ricerca per azienda cliente nel settore Cyber Security un/a Costum Delivery Manager con solida esperienza in cyber security e project management , il cui obiettivo principale sarà garantire il successo del cliente lungo l’intero ciclo di delivery dei servizi. La figura sarà il punto di riferimento del...
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Customer success specialist
2 settimane fa
Rome, Italia Flottando A tempo pienoAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for...
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Customer Success Manager
2 settimane fa
Rome, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company , ricerca per azienda cliente nel settore Cyber Security un/aCostum Delivery Managercon solida esperienza incyber securityeproject management , il cui obiettivo principale sarà garantire il successo del cliente lungo l’intero ciclo di delivery dei servizi.La figura sarà il punto di riferimento del...
Customer success manager
1 giorno fa
Overview As a Customer Success Manager you will act as a strategic partner to our customers. In this role, you will be responsible for ensuring that our customers have a positive experience with our products by providing strategic guidance, proactive engagement, and overseeing their journey from onboarding to renewal.
Responsibilities
Act as the primary point of contact between our customers and our internal teams (Sales, Product, and Support) to ensure effective communication and collaboration Provide strategic support and guidance to our customers by answering product-related questions, creating educational resources, and training them on best practices Collaborate with our Sales team to identify expansion opportunities and ensure seamless handoffs Oversee customer health and engagement efforts, such as business reviews, onboarding plans, and case study generation Develop a deep understanding of our products and customers\' goals to ensure that our solutions are tailored to their business needs Work with our Product team by acting as the "Voice of the Customer" to ensure that our products meet market needs and maintain high quality Continuously monitor account usage and industry trends to identify opportunities for value realization and churn prevention Requirements C1 English or equivalent3+ years of experience in a Customer Success or Account Management role (Saa S preferred)General understanding of email marketing, data quality, or Saa S platforms Excellent communication and collaboration skills to effectively bridge the gap between customers and internal teams Proven ability to manage a book of business and competing priorities in a fast-paced environment Experience with retention strategies, upselling, and customer onboarding is preferred Ability to think strategically to properly prioritize tasks and drive customer outcomes Nice to Have Practical understanding of email deliverability fundamentals including reputation, mailbox provider behavior, and bounce or deferral handling Familiarity with email authentication and DNS concepts including SPF, DKIM, DMARC, and MX or TXT records Understanding of SMTP mechanics such as handshakes, response codes, and safe retry strategies Experience identifying and handling low-quality or risky email data such as disposable, role-based, typo, or catch-all addresses Experience building safeguards around email data handling including redaction, privacy controls, and non-production send protections Comfort using AI-assisted development tools responsibly while maintaining strong engineering judgment, code quality, and test coverage Benefits Base Salary: $2400 to $2600 Unlimited PTOHolidays: US or local#J-18808-Ljbffr
