IT & Cyber Security Service engineer

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Service Operations ManagerYour role and responsibilitiesYou will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.The work model for the role is: #Li-OnsiteIn this role, you'll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:- Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.- Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.Qualifications for the role- You have advanced expertise in Windows Server, virtualization (VMWare), firewall policies, Active Directory, and backup systems.- You have strong skills in scripting, hardware commissioning, RAID configuration, and cybersecurity tools including penetration testing.- You have experience in maritime IT systems, VSAT networking, automation, and complex data environments.- You are flexible, responsive, and able to work independently or in teams under pressure with a problem-solving mindset.- You are at ease communicating in Italian and English.- You are available to travel worldwide, often on short notice, by plane, ship, or car (Percentage of business travel -70%)BenefitsLocally, you can count on:Competitive compensation: Attractive salary packages and performance bonuses.Corporate welfare: Access to a wide range of services and personal well-being support.Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platformsFlexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.Meal allowance: Access to canteen or ticket restaurant is provided to support daily lunch expenses.More about usABB's Marine & Ports division drives energy efficiency, safety, and a clean maritime future through electric, automated, and digital solutions. Our integrated solutions and lifecycle services for ship and shore help owners and operators of vessels and cargo terminals optimize performance, increase reliability and reduce emissions. From the pioneering Azipod propulsion system to advanced automation and digital connectivity, we prepare the maritime industry to meet the demands of tomorrow.With a team of 2,000 experts operating from 26 locations worldwide, we bring over 100 years of industry experience. To date, we have electrified more than 1,500 ships, automated over 1,700 container cranes, and digitally connected more than 2,000 vessels and terminals. At ABB, our mission is to help industries outrun–leaner and cleaner.Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.Run What Runs the World.#ABBCareers #RunwithABBWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.