Service Engineer
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We are looking for a Service Engineer with advanced technical knowledge of testing and burn-in systems and electronic skills.
Work Tasks Install and configure EDA solutions at customer sites, ensuring proper operation and compliance with technical specifics
Plan and execute preventive maintenance activities on systems and equipment to prevent malfunctions and reduce downtime
Diagnose and resolve technical problems on complex systems, performing repairs efficiently to ensure customer business continuity
Provide technical support at customer sites, promptly resolving issues that may arise and ensuring a high level of customer satisfaction
Provide training to customers on the correct use of equipment and basic maintenance processes to maximize operational efficiency
Implement upgrades and modifications to systems as needed, ensuring that equipment is aligned with the latest technology standards
Create and maintain detailed intervention reports, including performed upgrades, performed repairs and replaced parts
Work closely with technical support, R&D and engineering teams to solve complex problems and continuously improve EDA solutions
Requirements Proficiency in using diagnostic tools and solving technical problems on complex testing and burn-in systems
Knowledge of electronic circuits and testing equipment, ability to read and interpret electrical diagrams
Ability to proactively solve problems and find quick and effective solutions
Excellent communication skills to interact with customers and provide them with clear and understandable support
Ability to work independently and manage technical interventions based on customer needs
Degree in Technical Field (Engineering, Management Engineering) or Technical Diploma
Classification Place of work: Cittaducale (RI)
Working hours: full time
Contract type: "CCNL Metalmeccanico Confapi PMI" with level and remuneration commensurate with the candidate's actual experience.
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